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Nanoanalysis Customer Support Engineer Jobs

Associate Customer Support Engineer
By 1upHealth, Inc. At Boston, MA, United States
Work with Management and other Customer Support Engineers
1-2 years experience in a Customer Service or Support role
Strong communication and organizational skills
Working knowledge of databases and ability to write queries in SQL
Worked independently, managed multiple tasks and sensitive data
Experience defining problems, collecting data, establishing facts, and drawing valid conclusions
Customer Support Engineer Jobs
By Peach At Oakland, CA, United States
Collaborate with product management and engineering teams to resolve customer issues and improve the product
Own support for Peach Finance customer’s production environments end to end
Experience managing ticket queues and implementing processes and procedures to improve team performance
2+ years of experience in technical customer support or similar positioning with a software company
Full benefits, including healthcare, parking and/or commuter benefit, gym membership, and more
Document and track customer support requests and resolutions in our ticketing system
Customer Production Support Engineer
By Teradyne At ,

Teradyne is the global test and automation experts, powering next-generation technologies through advanced solutions. Behind every electronic device you use, Teradyne's leading-edge test technology ...

Na Customer Support Engineer
By Oxford Instruments Plc At , Remote $90,000 - $100,000 a year

Oxford Instruments Perks and benefits:

Customer Support Engineer Jobs
By Method At Austin, TX, United States
5+ years of experience in a customer support engineering role ideally managing relationships with fintech and/or API-focused companies
Experience in Financial Services / FinTech.
Experience working at a smaller stage company / start-up environment
Act as a Method Subject Matter Expert (SME) by being embedded with our Engineering and Customer Success Team
Diagnose and troubleshoot customer technical problems effectively
Identify patterns and contribute to product and system improvements
Customer Support Engineer Jobs
By Anyscale At , San Francisco, Ca $117,740 - $136,012 a year
Continuously improve the Customer Support process through process improvements and tracking, leveraging your team lead experience
Contribute to the development of support resources, including documentation and knowledge base articles
3+ years of experience in a technical role - either in customer support, software engineering, or similar
1+ years experience working with a major cloud provider (AWS, GCP)
Strong communication and interpersonal skills
Deliver outstanding technical support to our customers, ensuring a high level of customer satisfaction
Customer Support Center Engineer
By Component Repair Technologies At Mentor, OH, United States
Manage the OMC process and use known data to create and write comprehensive, technical reports
Communication skills – college level reading (technical), writing (technical), and speaking English
General knowledge of shop procedures and technical processes (machining, welding, thermal spray, electroplating, inspection, bench, etc.)
Two/four-year technical degree (BS Mechanical, Aerospace, or related), or equivalent experience in a related industry
Three years turbine engine component repair experience
General knowledge of civil aviation regulations
Customer Support Engineer Jobs
By 15Five At United States
Queue management: No more than 5 in queue at the end of the day/ if not closing 20 cases a day
Responding promptly (within SLA requirements) to customer inquiries
Knowing our products inside and out so that you can knowledgeably answer product questions
Use problem solving skills and troubleshooting guides to isolate the issue
Respond to team questions and help teammates out when possible and knowledgeable
1-3 years of experience in high volume customer support, specifically SaaS
Customer Support Engineer Jobs
By DMW&H At Fairfield, NJ, United States
Bachelor's Degree in Electrical Engineering, Computer Engineering or related discipline, or equivalent experience.
Prior experience supporting customers through a variety of contact channels including chat, email, and phone is preferred.
Experience in controls design and project engineering in the material handling industry is preferred.
PLC Programming experience, preferably in Allen Bradley ControlLogix, PLC 5, and SLC 500 series PLCs preferred
Professional verbal and written English communication skills.
Use remote access tools and diagnostic utilities to aid in troubleshooting.
Customer Support Engineer Jobs
By Malvern Panalytical Ltd At , , De
Experience in the configuration of computer systems and software
3 years of experience in field service of analysis systems
Strong communication skills and goal orientation
Very good knowledge of spoken and written English
Experience in dealing with X-ray technology or optical measuring systems is a plus
Excellent language skills in German and English
Nanoanalysis Customer Support Engineer
By Oxford Instruments Plc At , , Ca $90,000 - $100,000 a year

Oxford Instruments Perks and benefits: