Mortgage Customer Service Representative Jobs
Bilingual Fha Mortgage Origination - Customer Service (Remote)
By Leidos
At , Remote
$20 - $24 an hour
Remote Mortgage Customer Service Representative
By Talentify.io
At United States
Mortgage Customer Service Specialist
By WizeHire
At Tampa, FL, United States
Are you looking for an exciting opportunity to use your customer service skills in a mortgage setting? We are looking for a Mortgage Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, processing loan applications, and providing support to our loan officers. If you are passionate about customer service and have a desire to help people achieve their homeownership dreams, this is the job for you!
Overview Mortgage Customer Service Representatives are responsible for providing customer service to clients who are seeking mortgage loans. They are responsible for answering questions, providing information, and helping clients through the loan process. They must be knowledgeable about the mortgage industry and be able to provide accurate information to customers. Detailed Job Description Mortgage Customer Service Representatives are responsible for providing customer service to clients who are seeking mortgage loans. They must be knowledgeable about the mortgage industry and be able to provide accurate information to customers. They must be able to answer questions, provide information, and help clients through the loan process. They must be able to explain the different types of loans and the requirements for each. They must be able to explain the loan process and the documents needed to complete the loan. They must be able to provide customer service to clients in a professional and courteous manner. Job Skills Required• Excellent customer service skills
• Knowledge of the mortgage industry
• Ability to explain the loan process and the documents needed to complete the loan
• Ability to answer questions and provide accurate information
• Ability to work with clients in a professional and courteous manner
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the mortgage industry
• Ability to work with clients in a professional and courteous manner
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of the mortgage industry
• Knowledge of the loan process and the documents needed to complete the loan
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Previous experience in the mortgage industry
Job Responsibilities
• Answer customer questions and provide accurate information
• Explain the loan process and the documents needed to complete the loan
• Provide customer service to clients in a professional and courteous manner
• Work independently and as part of a team
• Follow up with clients to ensure their satisfaction
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