Merchant Technical Support Operations Manager Jobs in Maryland

Strong organizational and time-management skills, including the ability to handle multiple tasks.

Preferred Knowledge, Skills and Abilities

Liaison between technical support and the other internal stakeholders (product management, product engineering and sales teams)

4-8 years of experience in a Manager Technical support role

Manage the day-to-day operations of the technical support team in support of customer success for technical operations.

Manager customer ticket escalations and troubleshoot matters providing technical guidance to ensure timely resolution.