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Merchant Operations Manager Jobs in Illinois

Manager, Merchant Strategy & Operations - Acquisition & Success
By DoorDash At Chicago, IL, United States
Solve some of the most challenging problems at DoorDash and build our next generation of products and capabilities
Operate at the lowest level of detail to understand the impact of your decisions and iterate given insights from data
Create step-change improvement for our customers through regular engagement and operating at the lowest level of detail to identify their needs
You have an ownership mentality and are excited to think about problems using first-principles, inspiring action to create the future
You lead from the front and inspire followership across levels and functions
You're analytical and dig deep to understand a problem, using both quantitative and qualitative data
Associate Manager, Merchant Strategy & Operations - Restaurant Success
By DoorDash At Chicago, IL, United States
You have advanced Analytical skills (SQL a plus)
Shape and define our platform and ops strategy based on quantitative and qualitative data
Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches
You want to affect change every day and can operate in energizing environments
You enjoy solving problems and can translate high-level goals into executional plans
You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals
Manager, Merchant Strategy & Operations - Restaurant Growth
By DoorDash At Chicago, IL, United States
You have experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities
You have advanced Analytical skills (SQL a plus)
Build – Explore growth opportunities alongside our partners in Operations, Product, Engineering, Operations, Sales, and Marketing teams
Analyze – Shape and define our strategy based on quantitative and qualitative data
Operate – Figure out how to get from A to B–then actually make it happen.
Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.

Are you looking for an exciting opportunity to lead a team of merchant operations professionals? We are looking for a Merchant Operations Manager to join our team and help us drive success in our merchant operations. You will be responsible for overseeing the day-to-day operations of our merchant services, ensuring that all processes are running smoothly and efficiently. You will also be responsible for developing and implementing strategies to improve customer service, reduce costs, and increase profitability. If you are an experienced leader with a passion for driving results, this could be the perfect job for you!

Overview A Merchant Operations Manager is responsible for overseeing the day-to-day operations of a merchant business. This includes managing the merchant’s financials, customer service, product development, marketing, and other operational activities. The Merchant Operations Manager is also responsible for ensuring that the merchant’s operations are in compliance with applicable laws and regulations. Detailed Job Description The Merchant Operations Manager is responsible for overseeing the day-to-day operations of a merchant business. This includes managing the merchant’s financials, customer service, product development, marketing, and other operational activities. The Merchant Operations Manager is also responsible for ensuring that the merchant’s operations are in compliance with applicable laws and regulations. The Merchant Operations Manager will be responsible for developing and implementing operational strategies and plans to ensure the merchant’s success. This includes developing and managing budgets, creating and managing processes and procedures, and ensuring that the merchant’s operations are efficient and cost-effective. The Merchant Operations Manager will also be responsible for developing and maintaining relationships with vendors, suppliers, and other stakeholders. Job Skills Required
• Excellent organizational and time management skills
• Strong financial management skills
• Ability to develop and implement operational strategies
• Knowledge of applicable laws and regulations
• Excellent customer service skills
• Ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, finance, or a related field
• At least 5 years of experience in a merchant operations role
• Knowledge of financial management principles
• Knowledge of applicable laws and regulations
• Knowledge of customer service principles
• Knowledge of product development and marketing principles
• Knowledge of operational processes and procedures
Job Knowledge
• Knowledge of financial management principles
• Knowledge of applicable laws and regulations
• Knowledge of customer service principles
• Knowledge of product development and marketing principles
• Knowledge of operational processes and procedures
Job Experience
• At least 5 years of experience in a merchant operations role
• Experience in developing and implementing operational strategies
• Experience in managing budgets and financials
• Experience in developing and maintaining relationships with vendors, suppliers, and other stakeholders
Job Responsibilities
• Develop and implement operational strategies and plans to ensure the merchant’s success
• Manage the merchant’s