Girl Scouts Of Middle Tennessee, Membership Specialist - Application Via Wayup
By Girl Scouts of Middle Tennessee At Nashville, TN, United States

This role is with Girl Scouts of Middle Tennessee. WayUp is partnering with Girl Scouts of Middle Tennessee to hire top talent. Membership specialists play a key role in supporting all aspects of ...

Are you looking for an exciting opportunity to help people join and enjoy the benefits of a membership? We are looking for a Membership Specialist to join our team and help us grow our membership base. As a Membership Specialist, you will be responsible for providing excellent customer service, managing membership applications, and helping to create a positive and welcoming environment for our members. If you are passionate about helping people and have excellent customer service skills, this could be the perfect job for you!

Overview A Membership Specialist is responsible for managing the membership program of an organization. They are responsible for recruiting new members, retaining existing members, and providing customer service to members. They also manage the membership database, process membership applications, and coordinate membership events. Detailed Job Description A Membership Specialist is responsible for managing the membership program of an organization. They are responsible for recruiting new members, retaining existing members, and providing customer service to members. They also manage the membership database, process membership applications, and coordinate membership events. They must be able to communicate effectively with members and potential members, as well as with other staff members. They must be organized and detail-oriented, and have excellent customer service skills. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of membership software and databases
• Knowledge of marketing and promotional strategies
• Knowledge of event planning and coordination
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of experience in customer service or membership management
• Proficiency in Microsoft Office Suite
• Knowledge of membership software and databases
Job Knowledge
• Knowledge of membership software and databases
• Knowledge of marketing and promotional strategies
• Knowledge of event planning and coordination
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in customer service or membership management
• Experience in event planning and coordination
• Experience in marketing and promotional strategies
Job Responsibilities
• Recruit new members and retain existing members
• Manage the membership database and process membership applications
• Provide customer service to members
• Coordinate membership events
• Develop and implement marketing and promotional strategies
• Monitor membership trends and provide reports to management