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Member Support Assistant Jobs

Research Assistant Member Jobs
By Oklahoma Medical Research Foundation At Oklahoma City, OK, United States

Founded in 1946, the Oklahoma Medical Research Foundation (OMRF) is among the nation’s oldest, most respected independent, nonprofit biomedical research institutes. OMRF is dedicated to understanding ...

Indiana Tailgate Support Member
By Gameday At Bloomington, IN, United States
Our experiences are authentic, not generic
We put the customer experience above other considerations
We genuinely care about our customers and their experiences
Handle guest inquiries during the event and ensure their needs are met.
Set up tailgate equipment according to design and layout.
Load and unload tailgate equipment from vans and/or trucks.
Member Support Senior Manager
By WeWork At Chicago, IL, United States
You are a leader - you have experience working with and leading highly technical individuals
You have excellent communication skills – verbal and written with local language if necessary
10+ years of customer services or technology support
You are a problem solver - able to effectively leverage your team to identify issues and provide solutions by delegation
You are tech-savvy - you have a knack for learning and understanding the complex relationships between systems and processes
You have a mastery of industry standards used to measure, drive, and develop support teams.
Member Support Associate Jobs
By Avenir Talent Partners At United States
Proactively engage with customers to identify opportunities for them to derive maximum value from our offering
Collaborate with Business Development, Marketing, Finance, and Vendor Support teams to ensure the member is set up for success
Manage and perform the onboarding process for new members
Proven experience in customer support or customer success roles, preferably in a software or technology company
Strong problem-solving skills with a focus on a data-driven approach
Demonstrated ability to manage multiple priorities and work effectively
Member Support Specialist Jobs
By Common At Atlanta, GA, United States
Prior experience working in customer service, hospitality, client relations or account management
Impeccable organizational skills, attention to detail, and the ability to handle high volume inquiries and manage your own time
Manage communications around members onboarding and off-boarding
Exceptional verbal and written communication skills
Experience with Salesforce Service Cloud is a plus
Able to think critically about how our team can continually improve our members experiences
Associate Manager, Member Support (Remote)
By Guild At United States
Develop and implement operational strategies/change management skills to achieve department objectives.
Experience with change management and/or rolling out new processes/procedures to drive efficiency.
Ability to navigate knowledge management resources (Confluence, Guru, Salesforce, etc.) and communicate complex information in a concise and clear manner.
Set clear expectations and implement performance management strategies to drive excellence and identify growth opportunities for team members.
Education benefits and tuition assistance to help your future development and growth
We Currently Offer The Following Benefits
Associate Manager, Member Support (Remote)
By Guild At Denver, CO, United States
Develop and implement operational strategies/change management skills to achieve department objectives.
Experience with change management and/or rolling out new processes/procedures to drive efficiency.
Ability to navigate knowledge management resources (Confluence, Guru, Salesforce, etc.) and communicate complex information in a concise and clear manner.
Set clear expectations and implement performance management strategies to drive excellence and identify growth opportunities for team members.
Education benefits and tuition assistance to help your future development and growth
We currently offer the following benefits:
Member Support Manager Jobs
By Avenir Talent Partners At United States
Proactively engage with customers to identify opportunities for them to derive maximum value from our offering
Collaborate with Business Development, Marketing, Finance, and Vendor Support teams to ensure the member is set up for success
Manage and perform the onboarding process for new members
Proven experience in customer support or customer success roles, preferably in a software or technology company
Strong problem-solving skills with a focus on a data-driven approach
Demonstrated ability to manage multiple priorities and work effectively
Manager, Member Support Jobs
By Hotel Engine At , Denver, Co $70,000 - $85,000 a year
Collaborate cross functionally with key partners in Account Management, Biz Ops, Product, and Marketing to continue improving the overall customer experience
Managing performance across a team of Member Support associates, coaching them to reach their set goals and grow their platform knowledge
You have 3-5 years of experience leading Support teams with high level of accountability in a B2B industry
Pristine written & verbal communication skills - this job does require both phone and email communication across all teams
Experience with Salesforce.com (CRM) strongly preferred
This role is eligible for remote work. Hotel Engine is authorized to do business in all 50 states.
Member Support Specialist Jobs
By Chess.com At , Remote
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Strong collaboration and communication skills working in a fully distributed team
We are 100% remote (work from anywhere!)
Using our ticketing system you will respond to users issues and concerns with timeliness and detail
Collections Support Member Jobs
By National Merchants Association At Las Vegas, NV, United States
Effective time management skills and ability to prioritize tasks
Escalate any difficult calls or complaints to the Collections Manager as needed
High level of detail-orientation and critical thinking skills
Strong negotiation and persuasion skills
Bachelor’s degree in Business, Finance, or related field preferred
2+ years of experience in collections or payment processing preferred
Member Support Assistant (Part-Time Remote)
By NCSA College Recruiting At United States
Provide a world class customer service experience to any and all NCSA clients
World class customer service skills
Member Support Assistant (Part-Time Remote)
Boarding school and camps, via a 600-acre state-of-the-art campus in Bradenton, Fla. (IMGAcademy.com)
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance (IMGAcademy.com/Plus)
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches (ncsasports.org)
Member Support Assistant (Part-Time Remote)
By Next College Student Athlete At , Remote $15 an hour
Provide a world class customer service experience to any and all NCSA clients
World class customer service skills
Member Support Assistant (Part-Time Remote)
Boarding school and camps, via a 600-acre state-of-the-art campus in Bradenton, Fla. (IMGAcademy.com)
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance (IMGAcademy.com/Plus)
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches (ncsasports.org)
Member Support Specialist Jobs
By WeWork At Chicago, IL, United States
Communicating feedback to Member Support Manager and team leaders to improve member experience
Partner with Community Management teams to resolve member issues; provide direct support to Community Management teams when necessary
Bachelor’s Degree or equivalent education/professional experience required
Providing high-quality customer service to members to ensure an excellent member experience, especially in difficult / escalated situations
At least 1-2 years of customer service-related work experience in a medium to high growth company and/or entrepreneurial environments
Excellent communication, writing, and presentation skills

Are you looking for a job that allows you to help people and make a difference? Become a Member Support Assistant and make a positive impact in the lives of others! You'll be the first point of contact for our members and provide them with the best customer service experience possible. Plus, you'll get to work in a fun and supportive environment. Apply now and join our team!

Overview Member Support Assistant is a customer service role that provides assistance to members of an organization. The job involves responding to inquiries, resolving customer issues, and providing general support to members. Detailed Job Description Member Support Assistants are responsible for providing customer service to members of an organization. This includes responding to inquiries, resolving customer issues, and providing general support. They must be able to communicate effectively with members, both verbally and in writing. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service software
• Knowledge of organization policies and procedures
• Ability to multitask and prioritize tasks
• Ability to troubleshoot and problem-solve
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of organization policies and procedures
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of organization policies and procedures
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Previous experience in a similar role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide general support to members
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with other customer service related tasks as needed