Member Services Representative Lead Jobs in New Mexico , Employment

Are you looking for an opportunity to lead a team of Member Services Representatives and make a real impact? Join our team and help us provide exceptional customer service to our members!

What is Member Services Representative Lead Job Skills Required?

• Excellent customer service skills

• Ability to multi-task and prioritize tasks

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Knowledge of computer systems and software

• Ability to handle difficult customer situations

• Ability to work in a fast-paced environment

What is Member Services Representative Lead Job Qualifications?

• High school diploma or equivalent

• Previous experience in customer service or related field

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Ability to type accurately and quickly

• Ability to work flexible hours

What is Member Services Representative Lead Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of company policies and procedures

• Knowledge of applicable laws and regulations

What is Member Services Representative Lead Job Experience?

• Previous experience in customer service or related field

• Previous experience in a lead or supervisory role

• Previous experience in a call center environment

What is Member Services Representative Lead Job Responsibilities?

• Provide excellent customer service to members

• Respond to customer inquiries and complaints in a timely manner

• Monitor customer service performance and provide feedback

• Train and mentor new customer