Member Service Representative Level 1 Jobs in Minnesota

Process enrollment with accurate data entry into the benefit administration system via phone enrollment or application form

Educate members on eligibility requirements, covered/uncovered services, plan options and benefits, and best healthcare practices

2+ years of customer service experience in the healthcare, preferably in benefits administration; 2+ years of call center experience

Excellent interpersonal skills at all levels of business, including effectively communicating with peers, leads, managers, executives, and external partners

Must demonstrate effective time-management, punctuality and ability to meet deadlines

Knowledge of the Fund’s benefit administration system (basys)