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Member Service Consultant Jobs in West Virginia

Heartcorps Service Member Jobs
By American Heart Association At West Virginia, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Member Service Consultant and help our members get the most out of their membership! You'll be the first point of contact for our members and have the opportunity to build relationships with them while providing exceptional customer service.

A Member Service Consultant is a customer service professional who assists members of an organization with their inquiries and needs. They are responsible for providing excellent customer service, resolving customer issues, and providing information about the organization’s products and services.

What is Member Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of the organization’s products and services
• Computer literacy

What is Member Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work in a fast-paced environment

What is Member Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of applicable laws and regulations

What is Member Service Consultant Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is Member Service Consultant Responsibilities?

• Provide excellent customer service to members
• Resolve customer issues in a timely manner
• Provide information about the organization’s products and services
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Monitor