Member And Provider Service Supervisor Jobs in Iowa

Manage a team of Outbound Guides

Make recommendations and/or take corrective action to manage team performance as appropriate.

Advocate for your team by identifying training, tech and/or process related needs that will improve the member and/or employee experience.

Developing, reviewing, revising, and monitoring policies and procedures to ensure that all work meets all regulatory requirements and standards.

Bachelor’s Degree or equivalent customer-facing experience preferred

Solid understanding of health care claims & benefits