Front Desk/Medical Assistant Internal Medicine (Mentor)
By University Hospitals At , Mentor

Description This position is responsible for fully performing basic medical assistant duties. Facilitates unit operations by managing patient flow. Responsible for all front desk duties ...

Medical Assistant Front Desk
By Beth Israel Lahey Health Primary Care At , Newburyport, Ma
High School diploma or GED required. Preferred Qualifications:
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Are you looking for a job that combines medical knowledge with customer service? We are looking for a Medical Assistant and Front Desk professional to join our team! You will be responsible for providing excellent patient care, scheduling appointments, and managing the front desk. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview Medical Assistant and Front Desk job is a combination of two roles. The Medical Assistant is responsible for providing clinical and administrative support to the healthcare team, while the Front Desk is responsible for providing customer service and administrative support to the healthcare team. Detailed Job Description

Medical Assistant:

• Assist physicians and other healthcare providers with patient care, including taking vital signs, preparing patients for examinations, and administering medications.
• Perform routine laboratory tests, such as urinalysis, blood tests, and EKGs.
• Prepare and maintain patient medical records.
• Schedule patient appointments and maintain appointment calendars.
• Answer phones, take messages, and respond to patient inquiries.

Front Desk:

• Greet patients and visitors in a friendly and professional manner.
• Answer phones, take messages, and respond to patient inquiries.
• Schedule patient appointments and maintain appointment calendars.
• Collect patient payments and process insurance claims.
• Maintain patient records and filing systems.
• Prepare and maintain office supplies and equipment.
Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of medical office procedures
• Ability to multitask and prioritize
• Excellent communication and interpersonal skills
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Medical Assistant certification or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of medical office procedures
Job Knowledge
• Knowledge of medical terminology
• Knowledge of medical office procedures
• Knowledge of medical billing and coding
• Knowledge of HIPAA regulations
• Knowledge of patient privacy laws
Job Experience
• Previous experience in a medical office setting
• Previous experience in customer service
• Previous experience in medical billing and coding
Job Responsibilities
• Greet patients and visitors in a friendly and professional manner.
• Answer phones, take messages, and respond to patient inquiries.
• Schedule patient appointments and maintain appointment calendars.
• Collect patient payments and process insurance claims.
• Prepare and maintain patient medical records.
• Perform routine laboratory tests, such as urinalysis, blood tests, and EKGs.
• Assist physicians and other healthcare providers with patient care, including taking vital signs, preparing patients for examinations, and administering medications.
• Prepare and maintain office supplies and equipment.
• Maintain patient records and filing systems.