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Medicaid Customer Service Representatives Jobs in Arkansas

Customer Service Representatives Jobs
By AlliedX Solutions At United States
- Strong customer service skills
- Ability to understand and address customer needs
- Computer with the following specifications:
- Intel Core i5 6th or equivalent processor
- 8GB of RAM DDR4
- Windows 10 or macOS 10.15 or later
Medicare Member Service Representatives
By BroadPath At United States
Minimum Typing Requirement of 40 wpm – BP will administer a typing test before making an offer. https://www.typingtest.com/
Responsible for verifying member coverages, benefit types, eligibility dates, and claim payment/statuses.
Minimum of 1 year’s previous experience with FACETS required.
MUST have a minimum of one year experience as an inbound call center Medicare Member Service Representative.
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Requires excellent verbal and written communication skills
Member Customer Service Representatives Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience. (Preferred)
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience. (Required)
High School Diploma or GED, or 2yrs work experience. (Required)
Client Success & Customer Service Representatives
By Robbins Research International At United States
Develop and maintain comprehensive knowledge of RRI's products, services, features, and offerings.
Minimum 3 years experience in luxury hospitality, high-end retail, or a related customer-centric field.
Proficiency in using CRM software, MS Office Suite, and other relevant tools. Salesforce knowledge is a plus.
Outstanding interpersonal skills with the ability to build rapport and establish trust with elite clientele.
Strong problem-solving and conflict-resolution abilities with a customer-centric approach.
Exceptional verbal and written communication skills; Fluency in Spanish is a strong plus.

Are you looking for an opportunity to make a difference in people's lives? We are looking for passionate and dedicated Medicaid Customer Service Representatives to join our team! Our team is committed to providing excellent customer service and helping our members get the care they need. If you are a people-person with a commitment to excellence, we want to hear from you!

Overview Medicaid Customer Service Representatives are responsible for providing customer service to Medicaid recipients. They are responsible for answering questions, resolving issues, and providing information about Medicaid services. Detailed Job Description Medicaid Customer Service Representatives are responsible for providing customer service to Medicaid recipients. They answer questions, resolve issues, and provide information about Medicaid services. They must be knowledgeable about the Medicaid program and be able to explain it to customers. They must be able to handle customer complaints and provide solutions. They must be able to work with other departments to ensure customer satisfaction. Job Skills Required
• Excellent customer service skills
• Knowledge of Medicaid program
• Ability to explain complex information
• Ability to handle customer complaints
• Ability to work with other departments
• Excellent communication skills
• Computer skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of Medicaid program
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of Medicaid program
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of computer systems
Job Experience
• Previous customer service experience
• Previous experience working with Medicaid program
Job Responsibilities
• Answer customer questions about Medicaid services
• Resolve customer issues related to Medicaid services
• Provide information about Medicaid services
• Handle customer complaints
• Work with other departments to ensure customer satisfaction
• Maintain customer records
• Update customer information in the system