Sr. Executive Support Analyst
By Visa At New York, NY, United States
Experience with video content management systems.
Daily management of video content management system.
Maintains call records/logs and resolution detail utilizing case management solution.
Able to effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions.
Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution.
4-6 years’ experience as technician/lead supporting Executive level users.