MBTA Transit Associate Jobs in Washington
Transit Officer $1,000 Bonus Jobs
By Securitas Security Services USA, Inc.
At Seattle, WA, United States
Transit Driver Jobs
By Nisqually Indian Tribe
At Olympia, WA, United States
Transit Carpenter Jobs
By King County
At , Seattle, 98168, Wa
$30.42 - $43.46 an hour
Are you looking for a job that allows you to make a difference in your community? Become a MBTA Transit Associate and help keep Boston moving! With competitive pay and benefits, you'll be part of a team that ensures the safe and efficient operation of the MBTA's public transportation system. Join us and make a positive impact on the lives of your fellow Bostonians!
The MBTA Transit Associate is responsible for providing customer service to the public in the MBTA transit system. This includes providing information about routes, schedules, fares, and other services. They are also responsible for assisting customers with ticket purchases, providing directions, and resolving customer complaints.What is MBTA Transit Associate Job Skills Required?
• Excellent customer service skills
• Knowledge of MBTA routes, schedules, and fares
• Ability to communicate effectively with customers
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team
• Ability to use computers and other technology
What is MBTA Transit Associate Job Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of MBTA transit system
• Ability to work flexible hours
• Ability to pass a background check
What is MBTA Transit Associate Job Knowledge?
• Knowledge of MBTA routes, schedules, and fares
• Knowledge of customer service principles and practices
• Knowledge of safety and security procedures
• Knowledge of local laws and regulations
What is MBTA Transit Associate Job Experience?
• Previous customer service experience
• Previous experience in a public transportation setting
What is MBTA Transit Associate Job Responsibilities?
• Provide customer service to the public in the MBTA transit system
• Assist customers with ticket purchases, provide directions, and resolve customer complaints
• Answer questions about routes, schedules, fares, and other services
• Ensure safety and security of passengers and property
• Follow all MBTA policies and procedures
• Maintain cleanliness of transit vehicles and stations
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