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Mazda Customer Service Specialist Jobs in New Jersey

Customer Service Specialist Jobs
By Ultimate Staffing At Greater Minneapolis-St. Paul Area, United States
Commitment to constantly improve the consumer experience.
Sales to consumers including; individual products education, cross-selling, and up-selling.
Experience in retail or other direct to consumer environments
Excellent written/verbal communication and listening skills.
Perks: Competitive benefits package, coffee/espresso station, company outings, and free gym membership
Around 25-30 inbound phone calls with consumers or agents

Are you looking for an exciting opportunity to join a dynamic team of customer service professionals? We are looking for a Mazda Customer Service Specialist to join our team and provide exceptional customer service to our valued customers. As a Mazda Customer Service Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for customer service and a commitment to excellence, we want to hear from you!

What is Mazda Customer Service Specialist Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of Mazda products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Mazda Customer Service Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of automotive industry
• Ability to work flexible hours
• Ability to work in a fast-paced environment

What is Mazda Customer Service Specialist Job Knowledge?

• Knowledge of Mazda products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of automotive industry

What is Mazda Customer Service Specialist Job Experience?

• Previous customer service experience
• Previous experience in automotive industry

What is Mazda Customer Service Specialist Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about Mazda products and services
• Process customer orders and payments
• Follow up with customers to ensure satisfaction