Sr. Manager Risk Operations
By Fidelity Investments At Merrimack, NH, United States
Outstanding relationship management and facilitation skills; customer service orientation
Leader with great influential skills who can partner and assist management in achieving objectives
Fundamental knowledge of alternative product requirements and complexities
Partner with management to ensure that controls are adequately designed and working as intended.
Assist management with producing comprehensive management reports, including periodic status reporting that highlights dependencies and conclusions
Establish a strong rapport with the various lines of management

Are you an experienced operations leader looking to take your career to the next level? We are looking for a Sr Manager of Operations Excellence Standards to join our team and help us drive operational excellence across our organization. You will be responsible for developing and implementing standards and processes that ensure our operations are efficient, effective, and compliant with industry regulations. If you have a passion for driving operational excellence and are looking for an exciting new challenge, this is the job for you!

Overview The Sr. Manager of Operations Excellence Standards is responsible for developing and implementing operational excellence standards across the organization. This role will ensure that the organization is meeting the highest standards of operational excellence and that all processes are efficient and effective. The Sr. Manager will also be responsible for developing and maintaining operational excellence metrics, and providing guidance and support to the organization on operational excellence initiatives. Detailed Job Description The Sr. Manager of Operations Excellence Standards will be responsible for developing and implementing operational excellence standards across the organization. This role will ensure that the organization is meeting the highest standards of operational excellence and that all processes are efficient and effective. The Sr. Manager will also be responsible for developing and maintaining operational excellence metrics, and providing guidance and support to the organization on operational excellence initiatives.

The Sr. Manager will be responsible for:

• Developing and implementing operational excellence standards across the organization
• Developing and maintaining operational excellence metrics
• Providing guidance and support to the organization on operational excellence initiatives
• Identifying areas of improvement and developing strategies to address them
• Working with other departments to ensure operational excellence standards are met
• Monitoring and evaluating operational excellence performance
• Developing and implementing training programs to ensure operational excellence standards are met
• Working with senior management to ensure operational excellence standards are met
Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of operational excellence standards and best practices
• Knowledge of process improvement and quality management
• Knowledge of data analysis and reporting
Job Qualifications
• Bachelor’s degree in Business Administration, Operations Management, or related field
• 5+ years of experience in operations management or related field
• Experience in developing and implementing operational excellence standards
• Experience in process improvement and quality management
• Experience in data analysis and reporting
• Knowledge of Lean Six Sigma or other process improvement methodologies
Job Knowledge
• Knowledge of operational excellence standards and best practices
• Knowledge of process improvement and quality management
• Knowledge of data analysis and reporting
• Knowledge of Lean Six Sigma or other process improvement methodologies
Job Experience
• 5+ years of experience in operations management or related field
• Experience in developing and implementing operational excellence standards
• Experience in process improvement and quality management