Manager Field Service Jobs

Strong communication, influence, leadership, conflict management and negotiation skills

Skills, Experience, Education, & Training:

Communicate team performance to management through metrics

Ensure all documentation is submitted and accurate within customer management, employee management, and quality management systems.

5 years hands-on field experience working as a field service representative

3 years as a manager in the medical industry or equivalent preferred

Lead and take ownership of management responsibility relating to hiring, performance management, and overall employee development planning

Effectively manage remote service teams and a driver of people performance

Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)

Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred

Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS)

Lead and manage all local operations on the ground with a servant-leadership, hands-on mindset