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Manager Customer Service Jobs

Senior Customer Service Manager
By Minka Lighting, LLC At , Corona, 92880 $5,693 - $12,403 a month
Participating in leadership meetings with management team as a representative for associate concerns, progress, policies, and guidelines
A minimum of 7+ years meaningful work experience strongly recommended
Previous experience with Shoretel, MiTel is a plus
Prior experience with Oracle required
Strong written and verbal communication skills with ability to communicate across all levels of the organization
Day-to-day operations and scheduling of the Concierge Team
E-Commerce Customer Service Manager
By Happy V At Miami-Fort Lauderdale Area, United States
Must have 2+ years of community management or customer experience
Must be an enthusiastic team player with outstanding organizational skills, time management, collaboration, and attention to detail
Excellent verbal, communication, and writing skills
“HV Customer Service Manager Manager Application_your name”
A cover letter explaining why you’re excited about this position.
Please send your resume and cover letter to: [email protected]
Customer Service Manager Jobs
By Greif At , Delaware
Typically possesses a Bachelor's degree and 5-6 years of experience.
Good supervision, problem-solving and planning skills.
Supervises a team of Customer Service Representatives and the daily operations of the area.
Communicates pricing, product information, shipping dates and other appropriate order information to customer to ensure customer satisfaction.
Collects information and creates reports as required.
Addresses escalated and more complex level issues with customers.
Customer Service Manager Jobs
By Mount Vernon Police Department At Los Angeles, CA, United States

As a Customer Service Manager you will lead the delivery functions of our Client Services Group which includes leading team to achieve optimal application processing, exceptional customer service ...

Customer Service Manager Jobs
By BrightKey At Annapolis Junction, MD, United States
Working knowledge of Windows-based software applications, accurate data entry skills,
Reports recommendations that will improve profitability, such as staffing or efficiencies to the appropriate Operations Manager.
Regularly report the status and details of client accounts to the Operations Manager of the team.
Professional telephone manner, including effective verbal and written communication skills.
Creates a positive team atmosphere and upholds BrightKey values.
Directs team activities to meet service level agreements for a profitable and efficient operation.
Customer Service Account Manager
By Mana Products At New York City Metropolitan Area, United States
Maintain order processing system with accurate dates for both customer-supplied component arrivals and order shipment requirements.
Ensure that weekly and monthly invoice targets are on track. Ensure managers have visibility to updates. Escalate any challenges.
Track customer liabilities and invoice the customer as agreed.
4+ years of work experience a fast-paced customer service or manufacturing environment
Experience with MRP / ERP software
Strong Excel and database skills
Customer Service Manager Jobs
By Johnson Brothers Liquor Co At , Saint Paul, 55116
2+ years of relevant experience and/or a 2 year college degree
Excellent communication skills both internally and externally and at all levels
Effective and creative problem-solving skills when encountering new and unique challenges
Excellent skills with the entire MS Office Suite
Overseeing and assessing customer service team activities and providing them with regular performance-related feedback.
Supervise and monitor the daily activities of customer service operations
Customer Service Excellence Manager
By Reckitt At , Parsippany, 07054
Project management experience; PMP Certification is considered a plus
Excellent analytical skills and problem-solving abilities
The ability to think progressively to advance supply chain processes and management
Identify and create future processes, resources, and system capabilities; Lead VSM exercises to identify capability gaps
Determine value-add capabilities for advanced customer engagement, connectivity, and collaboration; support implementation of aligned plans in collaborations with key customers
Support & manage audit activities on behalf of the team, including process outline, evidence, and remedy as needed to ensure compliance
Project Manager - Customer Service Product
By Cypress HCM At United States
· Four or more years of technical project management experience
· Prior experience working in IT Portfolio or Project Management Office.
· Proven success working with all levels of colleagues and management
Project Manager – Customer Service Product
· Structure and manage multitrack project plans, identifying and tracking all cross-functional workstreams
· Strong attention to detail and technicalities with excellent organizational skills.
Customer Service Manager Jobs
By AppleOne Employment Services At Dallas County, TX, United States

A growing company in Dallas, Texas and Fort Lauderdale, Florida is looking for a direct hire Customer Service Manager to join there family focused team. They have a stellar benefits package along with ...

Customer Service Manager Jobs
By Eaton At , Fayetteville $101,250 - $148,500 a year
5 years combined experience in a customer service/sales/project management capacity for a manufacturing or similar engineered-to-order (ETO) facility.
Directly manage key customer / project orders to ensure a high-level of performance and drive customer satisfaction.
Manage and attend daily production meetings to drive effective internal communications and cross-functional collaboration.
Direct and oversee customer visits to drive positive customer experiences and ensure customer expectations are clearly understood by all impacted functions.
Customer Service or Sales Support Experience with a technical product.
Strong computer and analytical skills.
Customer Service Manager Jobs
By PROAMPAC At , White House, 37188
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Sr. Manager - Vp (Hybrid)
By Citi At , Jacksonville $90,370 - $135,550 a year
Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning.
Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge.
6-10 years of relevant experience.
Experience interacting with large corporate and government clients.
Bachelor's degree/University degree or equivalent experience.
Negotiate solutions and acts as a liaison with internal and external customers, as necessary.
Manager - Customer Service
By Nippon Express USA At , Aurora
Close liaison with customers and management oversight of all customer requirements
Strong management, supervisory and organizational skills
Minimum Requirements, Education, and Experience:
General management/supervision of staff and department function
Perform management of equipment and working condition in the dept.
Perform the personnel management in the department
Customer Service Manager Jobs
By Department of Transportation At , Portland $5,079 - $7,861 a month
Complete reports and maintain accurate records related to the management and operation of assigned field offices.
You will become part of the state's management team.
Experience interpreting and explaining state laws, rules, policies and procedures to others.
Demonstrated experience coaching and developing employees.
Strong communication skills, both verbal and written.
Please address your cover letter to Rhonda Kaneshige, Mt. Hood Region Manager.
Customer Service Solutions Manager
By Siemens At , New Kensington, 15068 $97,500 - $167,200 a year
Required Knowledge/Skills, Education, and Experience:
5 - 8 years of Engineering related experience supporting customers
Excellent communication and presentation skills
Competitive compensation based on qualifications
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Customer Service Manager I
By Entergy At , Vicksburg
Minimum knowledge, skills and abilities required of the position
Manage Municipal franchises within the Region including community development, local area economic dev. & strategic marketing plans.
Preferred: 3+ years of professional experience working in related role, within a customer service environment.
This position will be filled as a Customer Service Manager I.
Resolve escalated customer issues from MPSC, Executive Complaints, Contact Center, Media, etc. working with Customer Service Support group.
Responsible for external facing storm and emergency response including mobile CIC and peer network support as needed.
International Customer Service Manager
By The Lakewood Group At New Jersey, United States
Implement and optimize customer relationship management (CRM) systems to enhance customer service capabilities.
Partner with the finance department to manage international payment terms and credit terms for customers.
Identify opportunities for process improvement and streamline international order management procedures.
Develop and maintain documentation, SOPs, and training materials related to international order management.
Strong written and verbal communication skills with excellent interpersonal abilities.
Ensure compliance with international shipping regulations and documentation requirements.
Customer Service Training Program Manager - Usds
By TikTok At , Los Angeles, Ca $79,800 - $188,522 a year
Project management experience and understanding of particulars of cross-function and cross-geography project coordination.
Experience working with, and managing remote and/or virtual teams to work as one global training team.
Effectively and proactively manage training projects involving the entire project life cycle.
Identify and approve solution and system requirements for training need requests.
3-5 years of work experience in coaching and training.
Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders.
Customer Service Manager Jobs
By Psudo At Hermosa Beach, CA, United States

Apparel wholesale expert, great customer service for Ecommerce customers.

Are you looking for an exciting opportunity to lead a customer service team? We are looking for an experienced Manager Customer Service to join our team and help us provide exceptional customer service to our clients. If you have the skills and experience to lead a team and provide outstanding customer service, this is the job for you!

What is Manager Customer Service Job Skills Required?

• Excellent customer service skills
• Ability to manage customer service staff
• Ability to resolve customer complaints
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of customer service experience
• Previous experience in a managerial role
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Manager Customer Service Job Experience?

• At least 5 years of customer service experience
• Previous experience in a managerial role
• Experience in customer service software
•