Eap Management Consultant Afternoon Shift Jobs

Experience in handling mental health, psychiatric care, family situations and relationship concerns

Experience using Motivational Interviewing and Brief Solution-Focused therapy

1+ years of EAP, Behavioral Health or Social Services experience

1+ years of crisis intervention skills

Experience working with diverse populations

Outbound Call Center work experience preferred

Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.

Providing clear clinical documentation in our case management system

Full Benefits Package + Paid Time Off

Licensure or clinical certification preferred

Minimum 2 years direct client-contact providing counseling or mental health services (post-qualification)

Experience providing assessments and/or using clinical assessment tools

1 year+ Crisis management experience and skills

Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

Experience working with management and human resource professionals

1 year Case Management experience

Performs case management of management referrals, providing frequent and consistent feedback to designated account representatives.

Provides specialized providers (i.e.: management referred employees, CISD, SAP, and Fitness for Duty) in a timely fashion.

Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.

Providing clear clinical documentation in our case management system

Full Benefits Package + Paid Time Off

Licensure or clinical certification preferred

Minimum 2 years direct client-contact providing counseling or mental health services (post-qualification)

Experience providing assessments and/or using clinical assessment tools

Experience working with diverse populations

Call Center work experience preferred

Experience in facilitating patient/client positive behavior

Strong computer and literacy skills

Experience in handling mental health, psychiatric care,

Familiarity with brief therapy models and Motivational

Document clinical information accurately in our case management system.

Minimum 2 years of post-qualification direct client-contact experience providing counseling or mental health services.

Assess and manage high-risk calls, working closely with individuals at risk.

Licensure or clinical certification is preferred.

Experience in assessments and use of clinical assessment tools.

Access to EAP benefits and all WPO services, including life coaching, wellness coaching, and work-life support.

Identifies high-risk cases and responds as indicated under the direction of management.

Job Family: Medical and Clinical

National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint

Deescalates callers, navigates resources, resolves complex concerns, assesses, and takes action in crisis situations.

Documents cases into the system.

Performs follow up calls and reporting as necessary.

Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

Performs case management of management referrals, providing frequent and consistent feedback to designated account representatives.

Provides specialized providers (i.e.: management referred employees, CISD, SAP, and Fitness for Duty) in a timely fashion.

Works collaboratively with management team to ensure excellent customer service, prioritizing work, case turnaround completion and improve workflow processes.

Collaborates with account management and plan sponsors.

Provides telephone triage, crisis intervention and related services.