Customer Service Representative- Overnight Position 10Pm-7:30Am
By PLS Financial Services, Inc. At , Houston, 77081, Tx
Performing other duties as instructed by management
Resolving customer complaints or referring complaints to the Store Manager for resolution
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
Providing outstanding customer service to ensure repeat business
Promoting our products and services to current and potential customers

Are you looking for an exciting and rewarding career in customer service? We are looking for a Licensed Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients, while ensuring that all customer inquiries are handled in a timely and professional manner. If you have a passion for customer service and are looking for an opportunity to grow and develop your skills, this is the perfect job for you!

Overview A Licensed Customer Service Position is a customer service role that requires a professional license to perform. This position involves providing customer service to customers, resolving customer inquiries, and providing customer support. Detailed Job Description The Licensed Customer Service Position is responsible for providing customer service to customers, resolving customer inquiries, and providing customer support. This position requires a professional license to perform. The Licensed Customer Service Position must be able to effectively communicate with customers, understand customer needs, and provide solutions to customer inquiries. The Licensed Customer Service Position must also be able to handle customer complaints and provide customer support. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to handle customer complaints
• Ability to provide customer support
• Knowledge of customer service processes and procedures
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software
Job Qualifications
• Professional license
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service processes and procedures
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service processes and procedures
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service regulations
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience working with customer service software
Job Responsibilities
• Provide customer service to customers
• Resolve customer inquiries
• Handle customer complaints
• Provide customer support
• Maintain customer service records
• Follow customer service processes and procedures
• Follow customer service best practices
• Follow customer service regulations