Lead Customer Account Manager Jobs in Virginia
Customer Account Assistant Manager
By Royal Executives
At Portsmouth, VA, United States
Customer Account Manager Jobs
By REI Management
At Newport News, VA, United States
Customer Account Manager Jobs
By REI Management
At Portsmouth, VA, United States
Customer Account Assistant Manager
By Royal Executives
At Chesapeake, VA, United States
Customer Account & Sales Manager
By REI Management
At Virginia Beach, VA, United States
Customer Account Manager Jobs
By REI Management
At Norfolk, VA, United States
Are you looking for an exciting opportunity to lead customer accounts and make a real difference? We are looking for an experienced Customer Account Manager to join our team and help us drive success for our customers. You will be responsible for managing customer accounts, developing relationships, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!
Overview A Lead Customer Account Manager is responsible for managing customer accounts and providing excellent customer service. They are responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer issues. They also work to increase customer loyalty and retention. Detailed Job Description The Lead Customer Account Manager is responsible for managing customer accounts and providing excellent customer service. They are responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer issues. They also work to increase customer loyalty and retention. The Lead Customer Account Manager will be responsible for managing customer accounts, responding to customer inquiries, and providing customer support. They will also be responsible for developing and implementing customer service strategies, managing customer accounts, and ensuring customer satisfaction. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with customers
• Ability to resolve customer issues
• Knowledge of customer service strategies
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer relationship management (CRM) software
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of customer service experience
• Experience in customer relationship management (CRM) software
• Knowledge of customer service strategies
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service strategies
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service best practices
• Knowledge of customer service metrics
Job Experience
• 5+ years of customer service experience
• Experience in customer relationship management (CRM) software
• Experience in developing and implementing customer service strategies
Job Responsibilities
• Manage customer accounts and provide excellent customer service
• Develop and maintain relationships with customers
• Respond to customer inquiries and provide customer support
• Develop and implement customer service strategies
• Ensure customer satisfaction and resolve customer issues
• Increase customer loyalty and retention
• Monitor customer service metrics and report on customer service performance
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Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
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(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
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Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
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Account Executive - Automotive Software
By ECW Search At United States 8 months ago
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Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago
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