Junior It Control Tester Jobs

1+ years of experience in the IT Support Field with basic level knowledge and experience in the following:

End user support (Incident Management and Request Fulfillment)

Comfortable communicating with all levels of management

Provide telephone, in-person and remote online support to employees.

Upon ticket submission, provide updates, status and completion information to manager and/or users within ticketing system (ServiceNow).

Excellent written and verbal communication skills

Doorgroei binnen alle practice areas. Uiteindelijk richting projectmanagement, security of toch beheer? Het kan!

Persoonlijke fieldmanager: jouw vaste contactpersoon gedurende jouw gehele dienstverband.

Stage) ervaring op een IT-Servicedesk.

IT-gerelateerd mbo 3 of 4 diploma.

Kennis van TOPdesk, Windows 10, Office365 en Active Directory.

Proactieve houding en sterke communicatieve vaardigheden.

1-2 years of experience in a technical support role

Excellent problem-solving and communication skills

Basic programing skills in Python, C# or PowerShell.

Ability to install and manage Windows & Linux systems.

Working knowledge of Azure Active Directory administration and other MS technologies (Office 365) in corporate environments.

Net+, A+ and/or CCENT certifications a plus.

Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager

Bachelor’s Degree or equivalent work experience that provides knowledge and exposure to

2-3 years’ experience in infrastructure services or infrastructure analysis, deployment and support

Knowledge of IT infrastructure components, trends and best practices

Knowledge of ITIL processes and metrics

Maintain a solid understanding of the Service Providers’ operational and service delivery capabilities and processes "

May assist in the development and execution of enterprise risk management programs

Contributes to teams continuous improvement culture by applying critical thinking skills and experiences to make suggestions

Able to articulate both inherent and residual risk and communicate control requirements

Develop business and technology team knowledge to better understand processes, metrics, and required controls

Able to effectively communicate control requirements

Partners with Technology Segment Risk Managers to build and maintain relationships with key stakeholders with business partners and IT technology teams

Accurately document recurring problems and solutions in our knowledge management system

Experience with mobile device management systems, preferred

Support in management of software licensing and purchasing

Strong communication skills in English - Strong experience with Mac hardware and software

Provide first line IT support for our employees, both on-site in San Diego and remotely

Manage office assets and equipment (setup, onboarding, distribution, maintenance, offboarding, and collection)

Education, Certification, Licenses & Registrations

Other FDA regulated industry experience in a quality or regulatory department.

Works with QC Supervisor to follow Monster Energy’s quality guidelines, SOP’s etc.

Assist in the remediation of all deviations, variance explanation

Operates with testing instruments (e.g. CIP, HPLC, Water testing.

Oversees the calibration of equipment.

2 years of professional IT experience

Willing to sit for a federal background check to be processed for a public trust clearance

* Install, configure, and troubleshoot common Network Protocols, including, but not limited to, TCP/IP and wireless protocols.

* Install, troubleshoot, and perform repairs, if appropriate, for microcomputers, terminals, mobile devices, peripherals, and software.

* Monitor, troubleshoot, and resolve all operational and software problems associated with network and stand-alone printers.

May assist in the development and execution of enterprise risk management programs

Contributes to teams continuous improvement culture by applying critical thinking skills and experiences to make suggestions

Able to articulate both inherent and residual risk and communicate control requirements

Develop business and technology team knowledge to better understand processes, metrics, and required controls

Able to effectively communicate control requirements

Partners with Technology Segment Risk Managers to build and maintain relationships with key stakeholders with business partners and IT technology teams