Junior Business Analyst – Digital And Cx Jobs in New York

Attend weekly/daily Sales meetings with CX Operations Manager to share important updates and answer booking and plan your trip related questions.

To support elevating the online customer experience. This could include contributing to customer comms and dedicated web pages for FAQs.

Ideally someone with experience in a customer facing or administrative support role.

Excellent oral and written communication skills, including proofreading; a great communicator – with colleagues and customers alike.

Employee assistance programme, Vision benefits, Volunteering and Commuters benefits

Organize and pre-print passes, and coordinate passes being collected onsite.