Cx Journey Strategy Manager Jobs in Washington

Skilled in cross-functional process definition, rollout, and internal change management.

Proven track record in defining and implementing scalable processes, including hands-on experience when processes are not yet established.

Demonstrated experience selecting, implementing, and supporting tools for Professional Services, Support, and Customer Success.

Flexible working hours, and remote-friendly culture.

Continuous skills development, including budget for training.

Drive ongoing operations through a hands-on approach, identifying improvement opportunities, and implementing scalable processes.