Cx Journey Strategy Manager Jobs in Texas

10+ years of experience in community management, customer experience, customer service, experiential marketing, customer success or relevant discipline.

Bachelor degree preferred in Marketing, Communications, Business Management, plus for Masters.

Superior verbal and written communication skills and networking abilities.

Craft, launch and manage programs such as customer advisory boards and referrals, events. Define and document the customer journeys.

Plan programming, manage and execute online or offline events/activations with the community. Manage a dynamic calendar of events and activations.

Must be exceptionally organized and can build roadmaps and projects plans. Can manage multiple projects at once and operate with urgency.