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Issue Resolution Analyst Jobs

Resolution Analyst Jobs
By CDK Global At United States
Updates management on potential issues. Makes recommendations on resolution and ways to prevent future issues, after root cause evaluation
Minimum 2 years of experience in a finance, customer service or collection, or contracting background
Resolves escalated client issues/disputes using problem solving skills
Knowledge of Oracle ERP system is a plus
Bilingual (English /French (Canada)) is a requirement
Researches issues which includes contacting internal CDK business groups to determine resolution
Issue Resolution & Quality Coordinator
By DeKalb County, GA At , Decatur, Ga $58,662 - $94,446 a year

Salary Range: $58,662-$94,446 FLSA: Exempt The purpose of this classification is to monitor and coordinate quality assurance and resolution of complex customer service issues for the ...

Issue Management Analyst Jobs
By Cash App At Atlanta, GA, United States
Contribute tactical and strategic initiatives to improve oversight and issue management, processes, tools, and reporting capabilities
5+ years of experience in Issue, Risk, or Control Management
Heading efforts related to issue management activities
Contribute to the implementation and continuous development of any systems and/or tools used to support Issue Management activities
Excellent communication, influencing, and interpersonal skills
Exceptional analytical skills, with ability to formulate recommendations for solutions based on business, risk, and control objectives
Resolution Analyst I - Remote
By Co-op Solutions At Omaha, NE, United States
Must be detail oriented, demonstrate excellent time management skills, display good follow-up skills and demonstrate a positive team attitude.
Manages technical problems within the Client Care Team through expert problem solving skills.
Evaluate significant client events and report to management service impairments.
Strong knowledge of card processing operations and credit issuer responsibilities.
Familiarity with product and project management methodologies.
Strong analytical skills with an emphasis on problem solving and offering creative solutions.
Manager- Issue Management - Remote
By Nordstrom At United States
Leverage communication and influencing skills to guide issue resolution, root cause, and remediation plans throughout the issue management process.
Process and Project Management skills preferred
Manage and drive the Issue Management process from Start to Finish in alignment with policies and procedures
Partners with Compliance, Legal, and Risk Management to determine control gaps
Strong analytical acumen with proficiency in Excel, Project Management Tools, and other MS Office suite products.
Experiencing working in business, risk management, or other relevant control function is a plus
Issue Resolution Analyst Jobs
By Visionaire Partners At Atlanta Metropolitan Area, United States
2 years of professional work experience resolving large ticket volume issues
Experience executing a project from start to end
Intermediate Excel skills - ability to do VLOOKUPS, Pivot tables, formulas
Excellent communication and customer service skills
Reviewing internal, web-based system to resolve issues that have been recorded in the system for resolution
Working as a liaison between the field and cross functional partners to meet resolution