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Insurance Customer Service Rep Jobs in Arizona

Customer Service Rep Sr.
By City of Scottsdale At Scottsdale, AZ, United States
Licensing, Certifications, and Other Requirements:
A high school diploma or General Educational Development (GED) equivalent.
Two years of customer service or public contact experience.
Preferred: Accounts receivable billing experience, depending on assignment.
Monitors customer service and clerical operations to ensure requirements of specific area function efficiently.
Medical (which includes behavioral health coverage), Dental and Vision Benefits
Customer Service-Insurance Jobs
By USAA At , Phoenix, 85085, Az
Facilitate the member experience by answering phone calls, emails, and other requests from members.
1 year of customer contact experience in a needs-based sales environment
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Identify, evaluate and understand member needs and consistently provides complete and accurate advice and solutions, including products and services.
Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Customer Service-Insurance (Signing Bonus)
By USAA At Phoenix, AZ, United States
Facilitate the member experience by answering phone calls, emails, and other requests from members.
1 year of customer contact experience in a needs-based sales environment
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Identify, evaluate and understand member needs and consistently provides complete and accurate advice and solutions, including products and services.
Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Insurance Virtual Customer Service Agent
By Foundever At , Phoenix, Az $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match

Are you looking for an exciting and rewarding career in customer service? We are looking for an experienced Insurance Customer Service Representative to join our team! As a Customer Service Rep, you will be responsible for providing excellent customer service to our clients and helping them with their insurance needs. You will be the first point of contact for our customers and will be expected to provide accurate and timely information. If you are a motivated individual with excellent communication and problem-solving skills, then this could be the perfect job for you!

Insurance Customer Service Rep Job Skills:

• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Ability to handle customer inquiries and complaints
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications
• Ability to multi-task and prioritize

What is Insurance Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries and complaints
• Proficiency in computer applications

What is Insurance Customer Service Rep Job Knowledge?

• Knowledge of insurance policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Insurance Customer Service Rep Job Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is Insurance Customer Service Rep Job Responsibilities?

• Respond to customer inquiries and complaints
• Provide information about insurance policies and procedures
• Process customer payments and other transactions
• Update customer records and other administrative tasks
• Follow up with customers to ensure satisfaction
• Maintain a professional and friendly