Information Technology Services Specialist Jobs in Utah

Provide after-hours support for essential systems when operationally necessary as deemed by management

Willingness to work nights, weekends, and holidays when operationally necessary as deemed by management

Other duties as assigned by the Manager of IT Services

Basic skills in operating tablets and other mobile devices

Effective verbal communication and customer service skills

Ability to multi-task with strong follow-up skills

Performing other related duties and responsibilities as assigned/required.

411- Technical Support Specialist - Customer Service and Technical Support

Resolving customer related technical software and hardware problems.

Diagnosing and/or resolving problems in response to a customer reported incident via trouble tickets.

Planning and delivery of IT customer support services.

Submitting recommendations to improve the efficient use of the system and responding to special requests for system data.

National Risk Management Center (NRMC)

You will be evaluated for this job based on how well you meet the qualifications above.

Monitors various networks to actively remediate unauthorized activities.

Office of the Chief Information Officer (OCIO)

Office of the Chief Operations Support Officer (OCOSO)

Office of the Chief Technology Officer (OCTO)

Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs;

Please review "Other Information" section for additional key requirements.

Experience planning and scheduling the installation of new or modified hardware and operating systems and applications software;

Experience managing accounts, network rights, and access to systems and equipment

Experience managing systems resources including performance, capacity, availability, serviceability, and recoverability, and

Experience implementing security procedures and tools.