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Information Technology Analyst Remote Jobs in Illinois

Information Technology Analyst Jobs
By Brooksource At Chicago, IL, United States
Experience with or knowledge of cloud platforms (Azure).
Experience with or knowledge of automation technologies.
Experience with or knowledge of IT analytics and reporting.
Bachelor’s Degree in Information Technology, Computer Information Systems, Engineering or similar field OR equivalent experience.
Strong software development capabilities coupled with the ability to work under tight deadlines.
Demonstrated strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.
Analyst - Information Technology Operations
By United Airlines At Chicago, IL, United States
Expert knowledge of the IT Service Management concepts and process
Accept accountability for understanding of and, compliance with, IT Service Management practices including Incident, Problem, Change, and Release processes
Participate in project teams as required to ensure operational support requirements are met prior to launching new applications into production
Work with immediate manager to determine training plans vital for technical and professional growth throughout the year
BS in Computer Science, Information Systems, or equivalent work experience
2-5 years in an IT organization with experience in end user support or systems administration

Are you looking for a challenging and rewarding career in Information Technology? Look no further! We are looking for an experienced Information Technology Analyst to join our remote team. You will be responsible for analyzing and troubleshooting complex IT systems, developing and implementing solutions, and providing technical support to our customers. If you have the skills and experience to excel in this role, we want to hear from you!

Overview An Information Technology Analyst Remote is responsible for providing technical support and analysis to clients in a remote environment. This role requires strong problem-solving skills, excellent customer service, and the ability to work independently. The Information Technology Analyst Remote will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring that customer service standards are met. Detailed Job Description The Information Technology Analyst Remote is responsible for providing technical support and analysis to clients in a remote environment. This role requires strong problem-solving skills, excellent customer service, and the ability to work independently. The Information Technology Analyst Remote will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring that customer service standards are met. The Information Technology Analyst Remote will also be responsible for monitoring system performance, identifying and resolving system issues, and providing technical assistance to clients. Job Skills Required
• Strong problem-solving skills
• Excellent customer service
• Ability to work independently
• Knowledge of computer systems and applications
• Knowledge of network systems and protocols
• Knowledge of security systems and protocols
• Knowledge of database systems
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to monitor system performance
• Ability to identify and resolve system issues
• Ability to provide technical assistance to clients
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support or analysis role
• Experience with remote support
• Knowledge of computer systems and applications
• Knowledge of network systems and protocols
• Knowledge of security systems and protocols
• Knowledge of database systems
• Excellent customer service skills
• Strong problem-solving skills
• Ability to work independently
Job Knowledge
• Knowledge of computer systems and applications
• Knowledge of network systems and protocols
• Knowledge of security systems and protocols
• Knowledge of database systems
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in a technical support or analysis role
• Experience with remote support
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Monitor system performance
• Identify and resolve system issues
• Provide technical assistance to clients
• Ensure customer service standards are met
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