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Information Systems Technical Analyst Jobs in Washington

Information Systems Analyst I
By City of Spokane At Spokane, WA, United States
Substitution: An equivalent combination of education, training and experience may also be qualifying.
Provides professional technical support for users regarding application issues; resolves technical problems; communicates with department managers and staff regarding issues.
Communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development.
Designs and creates programming work plans; tests programs; analyzes, troubleshoots and resolves performance, integrity, security, access and other issues/problems.
Customizes and modifies existing software applications.
Analyzes and corrects operational problems to ensure the smooth operation of specific application systems.

Are you looking for an exciting opportunity to use your technical skills to help drive business success? We are looking for an Information Systems Technical Analyst to join our team and help us develop and maintain our IT systems. You will be responsible for analyzing and troubleshooting system issues, developing and implementing system upgrades, and providing technical support to our users. If you have a passion for technology and a desire to make a difference, this could be the perfect job for you!

Overview An Information Systems Technical Analyst is responsible for providing technical support and assistance to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, configuring and maintaining systems, and providing technical advice and support to users. Detailed Job Description An Information Systems Technical Analyst is responsible for providing technical support and assistance to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, configuring and maintaining systems, and providing technical advice and support to users. They must be able to diagnose and resolve technical problems, and be able to communicate technical information to non-technical users. They must be able to work independently and as part of a team. Job Skills Required
• Knowledge of computer systems and networks
• Knowledge of hardware and software troubleshooting
• Knowledge of system configuration and maintenance
• Knowledge of system security
• Knowledge of customer service principles
• Ability to diagnose and resolve technical problems
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Relevant certifications in computer systems and networks
• Previous experience in a technical support role
Job Knowledge
• Knowledge of computer systems and networks
• Knowledge of hardware and software troubleshooting
• Knowledge of system configuration and maintenance
• Knowledge of system security
• Knowledge of customer service principles
Job Experience
• Previous experience in a technical support role
Job Responsibilities
• Troubleshoot hardware and software issues
• Configure and maintain systems
• Provide technical advice and support to users
• Diagnose and resolve technical problems
• Communicate technical information to non-technical users
• Work independently and as part of a team
• Monitor system performance and security