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Incident Manager Jobs

Incident Dispatcher Jobs
By Protos Security At Daleville, VA, United States

Company Protos Security Title Incident Support Specialist Location Daleville, VA Reports to Dispatch Supervisor Security Services Holdings LLC and its subsidiaries (the “Company”) provide technology ...

Entry Level Major Incident Manager
By Wiley Edge At , New York $60,000 a year
Excellent organizational skills, with the capability to manage multiple tasks simultaneously.
Understanding of ITIL IT Service Management.
Proven troubleshooting skills including a strong sense of commitment and drive towards incident resolution.
A requirement for this role may be to attest and provide proof of vaccination for Covid 19 upon hire.
Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.
Inclusion: We practice inquiry and actively listen, so that team members feel included and ultimately more inclined to speak up
Incident Manager Jobs
By GDK Services LLC At San Antonio, TX, United States
Problem ManagementPeople ManagementChange ManagementStrong Communication Skills.
Serves as an ITIL Major Incident Management team member.
Examines root cause analysis reports to find trends supporting Problem Management.
ITILIncident Management Project Management ITSMService Now
Monitors and reports on adherence to defined ITSM processes.
Client: UHG (United Health Group)
Incident Manager 2 Jobs
By ARSIEM Corporation At Arlington, VA, United States
BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 4-6 years of incident management or cyber security experience
2+ years of directly relevant experience in cyber incident management or cybersecurity operations
Skill in recognizing and categorizing types of vulnerabilities and associated attacks
Knowledge of incident response and handling methodologies
Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
Knowledge of basic system administration and operating system hardening techniques
Incident Manager Jobs
By Fortuna BMC At Cochiti Pueblo, NM, United States
Two years professional experience in incident management, practices and skills role.
Working knowledge of IT Service Management tools.
Driving the efficiency and effectiveness of the incident management process
Producing management information, including KPIs and reports
Ensuring that all IT teams follow the incident management process for every incident
Produces Problem Management reports and management information
Incident Investigator Jobs
By MatchaTalent At Houston, TX, United States
Have excellent communication skills in English with peers as well as members of management.
Have ten years of experience investigating high consequence (major) industrial incidents.
Investigate industrial incidents, especially ones with high consequences and understand the hazards related to industrial facilities and their relevant controls.
Identify, preserve, and examine incident evidence using widely accepted forensic science principles.
Support investigation teams by ensuring proper investigation techniques are understood and used.
Conduct thorough investigations using appropriate investigative tools for the incident in question.
Incident Commander- Remote Jobs
By Splunk At , Remote $84,800 - $116,600 a year
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $104,000.00 - 143,000.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $94,400.00 - 129,800.00 per year
Base Pay Range: $84,800.00 - 116,600.00 per year
100% Remote // -Itil Incident/Problem Manager
By Talent Group At United States
3+ years of experience with event monitoring and/or incident/problem management, to include setting-up monitoring thresholds and views.
Enforcing Incident Management policy and processes; notify participants when standards and procedures are not being followed
Reviewing and Analyzing Incident Management metrics and report metrics to leadership
Monitoring effectiveness of Incident Management and drive improvements
Monitoring functionality of Incident Management systems and applications
Training stakeholders in incident management policies, processes, and procedures
Incident Handler Jobs
By Ascendion At Charlotte, NC, United States
Strong leadership and managerial skills, with experience leading incident response teams.
Deep knowledge of network security, system vulnerabilities, and common attack vectors.
Lead and manage the incident response team, providing guidance and technical expertise.
Proven experience as an incident response engineer or in a similar role.
Experience with SIEM, IDS/IPS, and forensic tools.
Excellent communication and collaboration skills.
Incident Manager Jobs
By TechFetch.com - On Demand Tech Workforce hiring platform At New York, NY, United States

"ALL our jobs are US based and candidates must be in the US with valid US Work Authorization. Please apply on our website directly." Incident Manager Must be local to Wilmington, MA to go onsite 2 ...

Environmental Audit, Risk & Incident Manager
By NEOM At تبوك نيوم السعودية, Saudi Arabia
Minimum of fifteen (15) years experience in environmental project management of major construction projects across an array of economic sectors.
Experience of mega-project environmental program management at a client (representative) level is essential.
Excellent leadership and management skills is essential.
Establish and oversee a high performance audit, risk and incident management function.
Establish and oversee a suitably efficient and rapid response incident management model.
Lead auditor qualifications and experience is required.
Manager - Incident & Problem Management
By Wendy's At , Dublin, 43017, Oh $96,000 - $168,000 a year
Organization & time management skills
Manager of Incident and Problem Management
Strong written and verbal communication skills
ITIL v4, Lean/Six Sigma Certification
Bachelor’s Degree in Computer Science or related field preferred
WHAT WE EXPECT FROM YOU
Incident Manager Jobs
By Akkodis At Austin, TX, United States
5 or more years of experience in Major Incident/Problem management areas
ITIL Foundation certification required, advanced certification strongly preferred including Problem and incident management
Proven knowledge of Problem Management frameworks (eg. ITIL, Release, Incident, Problem, Change)
Working knowledge and understanding of Problem Management framework and root cause analysis
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem

Are you looking for an exciting opportunity to manage and coordinate the resolution of critical incidents? We are looking for an experienced Incident Manager to join our team and help us ensure that our systems and services are running smoothly. You will be responsible for leading the investigation and resolution of incidents, as well as providing guidance and support to our teams. If you have a passion for problem-solving and a drive to ensure the best possible customer experience, this could be the perfect role for you!

Overview An Incident Manager is responsible for managing and resolving incidents that occur within an organization. They are responsible for ensuring that the incident is resolved in a timely and efficient manner, and that the organization is able to recover from the incident with minimal disruption. They are also responsible for communicating with stakeholders, providing updates on the incident, and ensuring that the incident is properly documented. Detailed Job Description An Incident Manager is responsible for managing and resolving incidents that occur within an organization. They are responsible for identifying the root cause of the incident, developing a plan to resolve the incident, and ensuring that the incident is resolved in a timely and efficient manner. They are also responsible for communicating with stakeholders, providing updates on the incident, and ensuring that the incident is properly documented. They must also ensure that the organization is able to recover from the incident with minimal disruption. Job Skills Required
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and manage multiple tasks
• Ability to work independently and as part of a team
• Knowledge of incident management processes and procedures
• Knowledge of IT systems and infrastructure
• Knowledge of IT security best practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT incident management
• Experience with IT service management tools
• Experience with IT security best practices
• Certification in ITIL or related field
Job Knowledge
• Knowledge of incident management processes and procedures
• Knowledge of IT systems and infrastructure
• Knowledge of IT security best practices
• Knowledge of IT service management tools
Job Experience
• 5+ years of experience in IT incident management
• Experience with IT service management tools
• Experience with IT security best practices
Job Responsibilities
• Identify the root cause of the incident and develop a plan to resolve it
• Communicate with stakeholders and provide updates on the incident
• Ensure that the incident is resolved in a timely and efficient manner
• Ensure that the organization is able to recover from the incident with minimal disruption
• Document the incident and ensure that all relevant information is captured
• Monitor incident resolution process and provide feedback
• Ensure compliance with IT security best practices