Technical Operations Analyst, Implementation
By Rippling At , San Francisco, Ca $135,000 - $184,000 a year
Work closely with Implementation leadership, front-line Implementation Managers, product leadership, finance & data teams to spec requirements & prioritize initiatives
Manage day to day activities of system management such as user provisioning, permissions, troubleshooting issues
1-2 years in an Implementation, Professional Services, Customer Experience organization
Experience with Tableau, Salesforce, SQL, Jira, Excel
Develop a deep understanding of Rippling’s products, implementation processes, and customer segments
Identify, prioritize and execute on process improvement and automation initiatives, including process design, training & documentation and systems design