Technical Operations Analyst, Implementation

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

The Operations Analyst will identify, prioritize, and execute on key process improvement and data initiatives across our 120+ person Implementation organization. Reporting to the Sr. Director of Implementation, the Operations Analyst will be deeply embedded in our Implementation organization and will be responsible for optimizing our processes and translating them into our business systems configurations. This is a cross-functional role; the Operations Analyst will work closely with our product, revenue operations and business systems teams. The ideal candidate is energized by designing efficient and scalable processes and has a strong attention to detail.

We are building a world-class implementation team - committed to helping customers realize the full potential of Rippling - while also adapting to a growing customer base and product ecosystem. Our Implementation organization is roughly 115+ members strong, while our Customer Experience organization stretches over 330+ employees! We often collaborate closely with our R&D partners to continuously improve our products and services and to ensure our clients receive a stellar end-to-end Rippling experience.