Immigration Operations Specialist Jobs

Maintains case management database, directs client contact- phone calls, emails, and postal correspondence

Ability to communicate professionally and interact effectively with all levels of personnel, including clients, management staff and support staff

High attention to detail, outstanding organizational skills and the ability to manage time effectively

Bachelor’s Degree or equivalent experience and Paralegal certification required

Familiar with immigration case management systems

Manages own caseload, processing, and distributing of essential documents

Proven experience in project management

Strong interpersonal and stakeholder management skills

Assist and take direction from the Immigration Program Manager on the operations, projects and initiatives of the Immigration Program

Maintain knowledge of changes in immigration policies/regulations to ensure full compliance with immigration laws and communicate to stakeholders timely

Manage onsite USCIS employment checks and internal processes/procedures

Coordinate with external counsel for managing case status reporting related to Service Level Agreements and client experience

Required Knowledge, Skills, and Abilities:

Preferred Knowledge, Skills, and Abilities:

Bachelor’s degree in applicable field or equivalent combination of education and experience.

Experience working at an institution of higher education.

One year of related experience.

Knowledge of word processing and spreadsheet applications.

Work requires knowledge of basic communications, research and mathematical principles normally acquired through a high school education.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Work requires knowledge of basic communications, research and education. mathematical principles normally acquired through a high school

Have excellent organizational skills, can manage multiple initiatives, and can land multiple ‘balls in the air’ safely.

Lead features development that improves customer experiences.

Uphold WayLit’s ethos and voice to ensure that the experiences we deliver are in line with our core beliefs.

Have experience with employment-based immigration.

Location: U.S. REMOTE | HYBRID

Analyze processes and problems with an eye toward identifying ways in which we can automate labor-intensive tasks.