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Hybrid Customer Sucess Jobs

Customer Service Representative (English - Hybrid)
By the LEGO Group At Enfield, CT, United States
Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
Experience in giving premium customer service and/or inbound sales - preferably in a retail environment.
Be comfortable with virtual assessments, have access to a secure Wi-fi network and have a private space to work remotely.
Engage in both verbal and written communication.
Provide excellent service to each consumer when there is a high volume of contacts.
Agree not to disclose to others, during employment or thereafter, any sensitive, proprietary or confidential information. (Confidentiality agreement to be signed)
Customer Care Specialist - Hybrid
By A.C.Coy Company At Canonsburg, PA, United States
Vendor management/selection/coordination as per account and company requirements
Thoroughly review all authorizations, account requirements, country requirements
2+ years of experience in a responsible administrative, accounting, or customer service role, with experience working directly with customers
Correspond with clients via email and phone quickly and efficiently
Assist corporate executives relocate for overseas assignments
Provide excellent customer service and build positive client relationships
Customer Service Specialist - Starting At $20/Hourly (Hybrid)
By Citi At Tucson, AZ, United States
Excellent technical and data entry skills, including the utilization of a 10-key touchpad
Develop and maintain working knowledge of specific groups of Citi products and services
1-3 years’ work experience in a related role
Demonstrated experience solving customer service inquiries
Effective verbal and written communication skills
Assist with evaluating and resolving service inquiries from clients across different platforms
Senior Manager - Customer Strategy & Innovation (Hybrid)
By United Airlines At Houston, TX, United States
Demonstrated high level project management skills
Drive stakeholder alignment and management to ensure successful implementation of projects
Strategic Portfolio / Project management principles
9+ years of relevant work experience
Strong relationship building and problem resolution skills
Strong written and verbal communication and presentation skills
Customer Service/Processor Hybrid
By OneDigital At , Englewood, Co

Thank you for your interest in joining the OneDigital team!

Customer Service Professional (Hybrid)
By Prudential Financial At United States
Offer customer focused product and service solutions using extensive knowledge of company offerings
Excellent verbal, written, and active listening skills
Previous customer service experience required
Proficient skills with ability to multi-task between multiple computer applications.
Respond to inbound phone calls, emails or chats and assists customers with their questions
Solve complex problems for customers that may require extensive research using multiple applications and tools
Customer Support Supervisor (Hybrid-Remote)
By Returnmates At Los Angeles, CA, United States
Excellent time-management skills and the ability to meet deadlines
Provide ongoing coaching and training to the team to enhance their skills and knowledge
Lead and manage the day-to-day operations of the customer support team
Strong leadership skills and the ability to motivate and coach a team
Excellent communication skills, both verbal and written
Strong problem-solving skills and the ability to handle complex customer issues

Are you looking for a job that combines customer service and technical expertise? Join our team as a Hybrid Customer Success Specialist and help our customers succeed! You'll be the go-to person for our customers, providing technical support and troubleshooting while also helping them get the most out of our products. If you're passionate about customer service and have a knack for problem-solving, this is the perfect job for you!

Overview of Hybrid Customer Success:

Hybrid Customer Success is a role that combines customer service, technical support, and sales. It is a customer-facing role that focuses on providing a positive customer experience and helping customers get the most out of their products and services. The Hybrid Customer Success role is responsible for providing technical support, troubleshooting customer issues, and helping customers understand how to use the product or service. They also work to identify opportunities to upsell and cross-sell products and services.

Detailed Job Description of Hybrid Customer Success:

The Hybrid Customer Success role is responsible for providing technical support, troubleshooting customer issues, and helping customers understand how to use the product or service. They also work to identify opportunities to upsell and cross-sell products and services. The Hybrid Customer Success role is responsible for providing a positive customer experience, responding to customer inquiries in a timely manner, and providing solutions to customer problems. They must be able to identify customer needs and provide solutions that meet those needs. They must also be able to build relationships with customers and maintain customer loyalty.

What is Hybrid Customer Success Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of customer service best practices
• Ability to build relationships with customers
• Knowledge of product and services
• Ability to upsell and cross-sell products and services
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Hybrid Customer Success Job Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service best practices
• Knowledge of product and services
• Ability to upsell and cross-sell products and services
• Excellent communication and interpersonal skills

What is Hybrid Customer Success Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of product and services
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software

What is Hybrid Customer Success Job Experience?

• Previous customer service experience
• Previous sales experience
• Previous technical support experience

What is Hybrid Customer Success Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Provide technical support and troubleshoot customer issues
• Identify customer needs and provide solutions that meet those needs
• Build relationships with customers and maintain customer loyalty
• Identify opportunities to up