Cna 12 Hour Shift Jobs in Arkansas

Ensure direct care staff employs effective techniques of behavior management that minimize the need for physical intervention, providing assistance when needed.

Assist resident in leaning skills to exercise personal responsibility and effectively resolve conflicts with others.

Recognizes own strengths/limitations and seeks assistance from supervisor and case managers when needed.

Coordinate and direct staff and volunteers in the completion of tasks and provision of services according to shelter and resident need.

Maintain staff accountability for compliance with policies and procedures, licensing regulations, and all other applicable laws and regulations.

Promote professional growth and development of direct care staff through effective training, evaluation, and ongoing supervision/support.

1+ year of full time experience in a call center customer service environment preferred; remote work experience preferred

Must provide accessibility to secure, quiet work space with direct high-speed internet connection to effectively work remotely

Answer high volume, inbound phone calls from patients, utilizing a cloud based phone system.

Educate our patients on patient financial responsibility surrounding deductibles, copays, and coinsurance.

Confidently inform and collect patient balances using Privia financial policy guidelines.

Research, identify and resolve patient billing queries using athena EMR database.