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Host Concierge Jobs

Concierge Lounge Host $20 + Tips
By Monarch Casino Resort Spa - Black Hawk At Black Hawk, CO, United States
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Must have good communication skills.
Computer Knowledge – excel, word, outlook, payroll system, PMS system
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Enjoy the 20th floor with spectacular views serving VIP guests
Free Hot Meal per shift

Are you looking for an exciting job that allows you to interact with people from all walks of life? Become a Host Concierge and be the face of our business! As a Host Concierge, you will be responsible for providing outstanding customer service, ensuring a pleasant and memorable experience for our guests. You will be the first point of contact for our guests, so you must be friendly, professional, and have excellent communication skills. If you are looking for a rewarding job that allows you to make a difference, then this is the job for you!

Overview:

A Host Concierge is a customer service professional who is responsible for providing a welcoming and hospitable experience to guests at a hotel, resort, or other hospitality establishment. They are the first point of contact for guests and are responsible for providing information, answering questions, and helping to ensure a pleasant stay.

Detailed Job Description:

Host Concierges are responsible for greeting guests upon arrival, providing information about the hotel and its amenities, and helping to ensure a pleasant stay. They may also be responsible for providing directions, making reservations, and handling any customer service issues that may arise. Host Concierges must be knowledgeable about the hotel and its services, as well as the local area. They must be able to provide accurate information and be able to handle any customer service issues that may arise.

What is Host Concierge Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to remain calm and professional in stressful situations
• Knowledge of the hotel and its services
• Knowledge of the local area
• Ability to handle customer service issues

What is Host Concierge Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the hotel and its services
• Knowledge of the local area

What is Host Concierge Job Knowledge?

Host Concierges must have a thorough knowledge of the hotel and its services, as well as the local area. They must be able to provide accurate information and be able to handle any customer service issues that may arise.

What is Host Concierge Job Experience?

Previous customer service experience is preferred.

What is Host Concierge Job Responsibilities?

• Greet guests upon arrival
• Provide information about the hotel and its amenities
• Make reservations
• Handle customer service issues
• Provide directions
• Ensure a pleasant stay for guests