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Horticulture Inside Customer Care Jobs in New Jersey

Customer Care & Inside Sales Specialist
By Universal Biosensors At New Jersey, United States
Strong relationship and customer management skills, inc handling customer complaints effectively and efficiently.
Effective time management and prioritisation skills
Manage and respond to customer enquiries and information requests, inc. troubleshooting L1 complaints/issues.
Experience collaborating with a cross-functional team, e.g. Operations, Engineering and Quality, within global organisation
Sound computer skills, inc CRM and Microsoft Office suite.
Medical/Health Benefits and generous 401K

Are you passionate about plants and helping people? Join our team and make a difference as a Horticulture Inside Customer Care Representative! We are looking for a friendly and knowledgeable individual to provide exceptional customer service to our customers. You will be responsible for answering questions, providing product information, and helping customers find the perfect plants for their needs. If you have a green thumb and a passion for helping others, this is the job for you!

What is Horticulture Inside Customer Care Skill Requirements?

• Knowledge of horticulture, plant care, and gardening
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to use computer systems and software
• Ability to troubleshoot customer issues

What is Horticulture Inside Customer Care Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or horticulture
• Knowledge of horticulture and gardening
• Ability to work in a fast-paced environment

What is Horticulture Inside Customer Care Knowledge?

• Knowledge of horticulture, plant care, and gardening
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of safety practices

What is Horticulture Inside Customer Care Experience?

• Previous experience in customer service or horticulture
• Previous experience in a fast-paced environment

What is Horticulture Inside Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Assist with ordering and stocking of products
• Assist with the maintenance of the store and garden