Register
Recruit Create CV

It Helpdesk Admin 1 Jobs in Michigan

It Technician 1 Jobs
By Samsung Electronics At , Newberry, 29108, Sc
Candidate must be technically adept with a working knowledge of computers and office software
Familiarity with Windows Operating system and Microsoft Office
Ability to work in a fast-paced environment is crucial
Candidate must have the ability to work independently and within a team environment

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Helpdesk Admin to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing solutions to their problems. If you are passionate about technology and helping others, this is the perfect job for you!

Overview:

The IT Helpdesk Admin 1 is responsible for providing technical support to users of computer hardware and software. They troubleshoot problems and answer questions related to computer systems, hardware, and software. They may also provide assistance with network connectivity, system setup, and other technical issues.

Detailed Job Description:

The IT Helpdesk Admin 1 is responsible for providing technical support to users of computer hardware and software. They troubleshoot problems and answer questions related to computer systems, hardware, and software. They may also provide assistance with network connectivity, system setup, and other technical issues. They may also be responsible for maintaining and updating computer systems, as well as providing training to users on the use of computer systems and software.

What is It Helpdesk Admin 1 Job Skills Required?

• Knowledge of computer hardware and software
• Knowledge of network connectivity and system setup
• Ability to troubleshoot computer problems
• Excellent customer service skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is It Helpdesk Admin 1 Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in a helpdesk or technical support role
• A+ certification or other technical certifications
• Knowledge of Windows and Mac operating systems

What is It Helpdesk Admin 1 Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network connectivity and system setup
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service principles

What is It Helpdesk Admin 1 Job Experience?

• Experience in a helpdesk or technical support role
• Experience in providing customer service
• Experience in troubleshooting computer problems

What is It Helpdesk Admin 1 Job Responsibilities?

• Provide technical support to users of computer hardware and software
• Troubleshoot computer problems and answer questions related to computer systems, hardware, and software
• Maintain and update computer systems
• Provide training to users on the use of computer systems and software
• Assist with network connectivity, system setup, and other technical issues
• Respond to customer inquiries in a timely manner
• Monitor and document customer service interactions