Register
Recruit Create CV

Help Desk Customer Service Agent Jobs

Self Help - Pirate Techs - Service Desk
By East Carolina University At ,
Preferred (Majors, Experience, GPA, etc.)
ITCS CLIENT ENGAGEMENT AND SUPPORT
Self Help - Pirate Techs - Service Desk
Student - Self-Help Campus Job
Quick Link for Direct Access
Help Desk Agent (Ii)
By General Dynamics Information Technology At , Germantown
Experience with ServiceNow for incident management, problem management, and service request management
Use ServiceNow as the helpdesk ITSM platform to create and track request fulfillment and incident management tickets.
Outstanding verbal and written communication skills with the ability to exhibit patience and promote a positive end-user experience.
Experience with Cisco Finesse Call Manager
Certified ServiceNow Administrator certification Previous Department of Energy experience.
Capture input to maintain the internal knowledgebase for Helpdesk agents.
Sr Service Desk Agent
By Cayuse Commercial Services, LLC At , Remote $24 - $27 an hour
Experience with ServiceNow IT Service Management System.
Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field.
Computer knowledge and experience to include: a foundation in Microsoft Office Suite and Mac IOS
The ability to successfully handle customer requests and document in work management tools and applications
Minimum Job Skills and Qualifications
Experience preferred Service Desk or Customer Service experience
Service Desk Agent Jobs
By Cayuse Commercial Services, LLC At , Remote $20 - $22 an hour
Experience with ServiceNow IT Service Management System.
Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field.
Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool
Provide end user device management and support, including desktops, laptops, and PDAs
Manages continuous improvement through ongoing collection of data and information regarding customer requirements
The ability to successfully handle customer requests and document in work management tools and applications
Help Desk Agent - Remote Us
By Connection At , Columbia, 29201, Sc From $21.63 an hour
At least 1-2 years of previous help desk experience required.
Knowledge of troubleshooting network connections, printers, share permissions and devices.
Proficient with troubleshooting general Windows 7-10 issues.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and o365.
Troubleshoot a variety of hardware, software and network issues.
Familiarity with the fundamental principles of ITIL/SLA.
Service Desk Agent I
By VSE Careers At , Remote
Minimum 1-year customer service experience
Working knowledge of MS Office products
Broad knowledge of IT products, services, and terminology
Experience using VoIP soft phone
Experience using Service Desk ticketing software
Knowledge of military rank structure and terminology a plus
Service Desk Agent Jobs
By Orlando Health At , Orlando, 32806, Fl

Position Summary: The IT Service Desk Agent assists customers by fulfilling their requests, resolving, and escalating their incidents. Activities require interaction with the customers by ...

Help Desk Customer Service Agent
By Liona Enterprises At Cincinnati, OH, United States
Application Support: Assist applicants with the application process for HUD programs, guiding them through the necessary steps and documentation requirements.
Previous experience in customer service, public service, or government agency operations is advantageous.
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a user-friendly manner.
Empathy, patience, and a customer-centric approach when dealing with individuals from diverse backgrounds and experiences.
Proficiency in general office practices
U.S. citizenship or legal authorization to work in the United States.