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Healthcare Customer Service Specialist Jobs

Healthcare Customer Service - Remote
By Sutherland At , Louisville, 40207, Ky $13.50 an hour
Hospital or Healthcare knowledge/experience is preferred; and a background with an EHR is a plus.
Medical, dental and vision benefits
Several years of related experience which includes a familiarity with multiple payers (Non-Government, No-Fault and Workers Comp).
Customer service experience required; contact/call center experience preferred.
We will provide equipment, but to work from home you must have:
Resolve patient accounts and accurately document the outcome of related calls
Healthcare Service Specialist Jobs
By TruBridge At , Mobile, 36695, Al
Updates job knowledge by participating in educational opportunities
Basic Computer and Math skills (Required)
Reliable High-Speed Internet Access (Remote Employees)
Receive incoming calls from patients to answer their questions and reaches payment resolution against their account(s)
Responsible for consistently meeting production and quality assurance standards
Process credit card payments accurately against the patient's account(s)
Healthcare Customer Service Representative
By Gainwell Technologies At Tallahassee, FL, United States
2 or more years of customer service experience in any industry
Knowledge of basic help desk software, computer software and Microsoft Office applications
Strong problem-solving skills to bring inquiries to effective resolution
Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
After 3 months of employment/training, this position will become Hybrid if the employee consistently meets the performance standards for this role.

Are you looking for a job that allows you to make a difference in people's lives? We are looking for a Healthcare Customer Service Specialist to join our team and provide exceptional customer service to our patients. As a Healthcare Customer Service Specialist, you will be responsible for answering patient inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Healthcare Customer Service Specialists are responsible for providing customer service to patients, healthcare providers, and other stakeholders in the healthcare industry. They are responsible for answering questions, resolving customer complaints, and providing information about healthcare services. Detailed Job Description Healthcare Customer Service Specialists are responsible for providing customer service to patients, healthcare providers, and other stakeholders in the healthcare industry. They must be able to answer questions, resolve customer complaints, and provide information about healthcare services. They must also be able to handle customer inquiries in a professional and courteous manner. In addition, they must be able to maintain accurate records of customer interactions and provide feedback to management. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of healthcare services
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work with a team
• Ability to use computer systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of healthcare services
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work with a team
• Ability to use computer systems
Job Knowledge
• Knowledge of healthcare services
• Knowledge of customer service principles and practices
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
Job Experience
• Previous customer service experience
• Previous experience in a healthcare setting
Job Responsibilities
• Answer customer inquiries in a professional and courteous manner
• Resolve customer complaints
• Provide information about healthcare services
• Maintain accurate records of customer interactions
• Provide feedback to management
• Follow HIPAA regulations