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Healthcare Customer Service Associate Jobs in Ohio

Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Aurora, 80045, Co $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Customer Service Representative - Healthcare - $20.00
By Reveleer At New Albany, OH, United States
Ability to manage & prioritize multiple tasks
Excellent written and verbal communications skills
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Responsible for making outbound calls to Provider offices and answering inbound calls
Investigate, conduct research, and analyze Customer data for outreach
Healthcare Customer Service - Remote
By Sutherland At , Louisville, 40207, Ky $13.50 an hour
Hospital or Healthcare knowledge/experience is preferred; and a background with an EHR is a plus.
Medical, dental and vision benefits
Several years of related experience which includes a familiarity with multiple payers (Non-Government, No-Fault and Workers Comp).
Customer service experience required; contact/call center experience preferred.
We will provide equipment, but to work from home you must have:
Resolve patient accounts and accurately document the outcome of related calls

Are you passionate about providing excellent customer service? We are looking for a Healthcare Customer Service Associate to join our team and provide exceptional service to our customers. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful information. If you have a passion for helping others and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview A Healthcare Customer Service Associate is responsible for providing excellent customer service to patients and other healthcare professionals. They are responsible for answering questions, resolving customer issues, and providing information about healthcare services. Detailed Job Description The Healthcare Customer Service Associate is responsible for providing excellent customer service to patients and other healthcare professionals. They are responsible for answering questions, resolving customer issues, and providing information about healthcare services. They must be knowledgeable about the healthcare industry and be able to provide accurate information to customers. They must also be able to handle customer complaints in a professional manner. Job Skills Required
• Excellent customer service skills
• Knowledge of the healthcare industry
• Ability to handle customer complaints
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Ability to use computer systems
Job Knowledge
• Knowledge of the healthcare industry
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service principles
Job Experience
• Previous customer service experience
• Previous experience in the healthcare industry
Job Responsibilities
• Answer customer inquiries
• Resolve customer issues
• Provide information about healthcare services
• Handle customer complaints
• Maintain customer records
• Follow up with customers
• Ensure customer satisfaction