Healthcare Call Center Agent Jobs in Arkansas

Maintain knowledge of provider scheduling protocols.

Preferred healthcare/medical experience (not required).

1-2 years of customer service experience required, call center experience a plus.

Experience handling a high volume of calls preferred.

Epic experience is a plus.

Answer telephones, schedule appointments, process referrals, and verify patient information.

At least some Customer Service/Call Center experience

Knowledge of Facets routing, Facets note documentation and Health's systems

Clear and concise and verbal and written communications skills

Organizational skills including attention to detail and multi-tasking

Experience working independently and meeting defined goals

High school diploma or equivalent