Head Of Service Excellence Jobs in Ohio

Complete all Learning & Development classes as required, including annual Learning Management System training.

Collaborates with the Market Manager by providing feedback regarding interviews, hiring, performance appraisals and disciplinary actions for the staff.

Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.

Knowledge of wire documentation, with responsibility for obtaining proper documentation and approvals prior to sending a wire.

Must have excellent verbal, written and interpersonal communication skills.

An enthusiastic individual who can listen to customer concerns and offer a unique and innovative solution.