Guest Services Host Jobs
Guest Host/Front Counter
By Sizzler
At , West Valley City, 84119
$12 - $13 an hour
Guest Relations Host/Hostess
By GBMC HealthCare
At , Baltimore, 21204
Guest Service Host (Full Time)
By Alila Napa Valley
At , Napa, 94574
$21 an hour
Host - Food Services - Full Time
By Holy Family Hospital
At , Methuen, 01844
Guest Relations Host Jobs
By Auberge Resorts Collection
At Fort Worth, TX, United States
Guest Services Host Ii: Part-Time
By Denver Museum of Nature & Science
At , Denver, 80205, Co
Guest Service Host (Full Time)
By Alila Napa Valley
At , Napa, 94574, Ca
$21 an hour
Guest Services Host Jobs
By Memphis Grizzlies
At Memphis, TN, United States
Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Guest Services Host to join our team and provide exceptional service to our guests. If you have a passion for hospitality and a desire to make a positive impact, this is the job for you!
Overview:
Guest Services Hosts are responsible for providing excellent customer service to guests in a variety of hospitality settings. They greet guests, answer questions, provide information, and assist with any needs or requests. They may also be responsible for taking reservations, checking guests in and out, and handling payments.How To Become an Guest Services Host:
To become a Guest Services Host, you will need to have a high school diploma or equivalent. You should also have excellent customer service skills, be able to multitask, and have a friendly and professional demeanor. Experience in the hospitality industry is also beneficial.Guest Services Host Skills:
• Excellent customer service skills
• Ability to multitask
• Professional demeanor
• Knowledge of hospitality industry
• Ability to handle payments
• Knowledge of computer systems
• Ability to work in a fast-paced environment
• Ability to work independently
• Excellent communication skills
What is Guest Services Host Knowledge?
• Knowledge of hospitality industry
• Knowledge of computer systems
• Knowledge of customer service best practices
• Knowledge of local attractions and amenities
• Knowledge of hotel policies and procedures
• Knowledge of local laws and regulations
What is Guest Services Host Responsibilities?
• Greet guests and answer questions
• Provide information about the hotel and local attractions
• Assist guests with any needs or requests
• Take reservations and check guests in and out
• Handle payments and process credit card transactions
• Ensure guest satisfaction
• Maintain a clean and organized work area
What is Guest Services Host Experience?
• Previous experience in the hospitality industry
• Previous experience in customer service
• Previous experience in a fast-paced environment
• Previous experience with computer systems
What is Guest Services Host Qualifications?
• High school diploma or equivalent
• Excellent customer service skills
• Professional demeanor
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Excellent communication skills
Guest Services Host Education:
• High school diploma or equivalent
• Hospitality management degree or certificate
• Customer service training
• Computer systems training
What tools help Guest Services Host work better?
• Computer systems: Guest Services Hosts use computer systems to take reservations, check guests in and out, and process payments.
• Customer service software: Customer service software can help Guest Services Hosts manage customer inquiries and requests.
• Point of sale systems: Point of sale systems can help Guest Services Hosts process payments quickly and accurately.
• Communication tools: Communication tools such as email and instant messaging can help Guest Services Hosts stay in touch with guests and provide timely responses.
Good tips to help Guest Services Host do more effectively?
• Greet guests with a friendly and professional demeanor.
• Listen carefully to guests’ questions and requests and provide accurate information.
• Stay up to date on hotel policies and procedures.
• Be knowledgeable about local attractions and amenities.
• Follow up with guests to ensure their satisfaction.
• Maintain a clean and organized work area.
Common Guest Services Host interview questions?
• What experience do you have in customer service?
• How would you handle a difficult customer situation?
• What do you know about our hotel and its services?
• What do you think makes a great guest experience?
• How do you handle payments and process credit card transactions?
• What do you think are the most important qualities for a Guest Services Host?
- Guest Services Host jobs in Ohio
- Guest Services Host jobs in Medina
- Guest Services Host jobs in Valley City
- Guest Services Host jobs in Maryland
- Guest Services Host jobs in Baltimore
- Guest Services Host jobs in Texas
- Guest Services Host jobs in Zapata
- Guest Services Host jobs in Minnesota
- Guest Services Host jobs in Goodhue
- Guest Services Host jobs in Tarrant
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago