Payments & Imaging Group Manager-Core Operations
By Citi At , Sioux Falls, 57104 $108,490 - $162,730 a year
Accountable for management of a complex / critical / large professional disciplinary area and operational function (Payment exceptions and Imaging)
Support trade capture management, Front to Back reconciliation, operational risk identification, and trade confirmation
Internal and External Stakeholder management
Implement and manage a successful risk/control environment, ensuring integrity of process, operations and end results
10+ years of experience in a related role
Attention to detail and intermediate problem solving skills

Are you an experienced Operations Manager looking for a new challenge? We are looking for an enthusiastic and motivated individual to join our team as Group Operations Manager. You will be responsible for leading and managing the day-to-day operations of our business, ensuring that all processes and procedures are followed and that our customers receive the highest level of service. If you have a passion for driving operational excellence and are looking for an opportunity to make a real impact, then this is the job for you!

Overview A Group Operations Manager is responsible for managing the day-to-day operations of a group or organization. They are responsible for overseeing the operational activities of the group, ensuring that all processes are running smoothly, and that the group is meeting its goals. They are also responsible for developing and implementing strategies and plans to improve operational efficiency and effectiveness. Detailed Job Description A Group Operations Manager is responsible for overseeing the operational activities of a group or organization. This includes developing and implementing strategies and plans to improve operational efficiency and effectiveness, managing the day-to-day operations of the group, and ensuring that all processes are running smoothly and that the group is meeting its goals. The Group Operations Manager is also responsible for monitoring and evaluating the performance of the group, providing guidance and support to staff, and ensuring that the group is compliant with all applicable laws and regulations. Job Skills Required
• Excellent organizational and time management skills
• Strong leadership and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and presentation skills
• Knowledge of applicable laws and regulations
• Knowledge of budgeting and financial management
Job Qualifications
• Bachelor’s degree in business, management, or a related field
• 5+ years of experience in operations management
• Proven track record of successful operations management
• Knowledge of applicable laws and regulations
• Knowledge of budgeting and financial management
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of operations management principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of budgeting and financial management
• Knowledge of project management principles and practices
• Knowledge of customer service principles and practices
• Knowledge of data analysis and reporting
Job Experience
• 5+ years of experience in operations management
• Proven track record of successful operations management
• Experience in developing and implementing strategies and plans
• Experience in managing multiple tasks and prioritizing effectively
• Experience in monitoring and evaluating performance
• Experience in providing guidance and support to staff
Job Responsibilities
• Develop and implement strategies and plans to improve operational efficiency and effectiveness
• Manage the day-to-day operations of the group
• Monitor and evaluate the performance of the group
• Ensure that the group is compliant with all