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Full Time Customer Experience Representative Jobs in Texas

Customer Experience Representative Jobs
By Vivid Seats At Coppell, TX, United States
Gain industry knowledge, experience, and critical thinking to proactively identify potential order issues and find solutions to problems.
Hybrid model, not fully remote. 3 days in office and 2 days at home.
Complete new hire orientation, gaining the knowledge and resources about the live event industry you need to be successful.
Learn how ticket marketplaces operate and how you'll contribute to providing great experiences for our customers.
Handle day-to-day interactions with sellers beyond the scope of traditional customer service responsibilities.
Play an active role in continued learnings to advance skill sets necessary for individual and team goals.
Customer Support Representative / Full Time (Remote)
By ELITE IT Solutions, Inc. At Austin, TX, United States
Keep detailed records of customer interactions, transactions, comments, and complaints using our customer relationship management (CRM) system.
Strong organizational and multitasking skills, with the ability to prioritize and manage time effectively.
Ongoing training and coaching to enhance your skills and knowledge.
Supportive management team that recognizes and rewards hard work and dedication.
Stay up-to-date with product knowledge, industry trends, and customer support best practices to provide accurate and efficient assistance.
Previous experience in customer support or a related role is preferred but not required.
Full Time Customer Service Representative (Csr)
By Next Level Recruiting Inc At Houston, TX, United States
Previous experience in a customer service setting, including hospitality, retail, or restaurant experience
Possess excellent communication, interpersonal, and active-listening skills
Provide superior customer support through one-on-one meetings and serve as the primary contact for future accounts
Work cross-functionally with the technical and compliance department to effectively escalate product and account-related issues
Initiate contact with a high level of potential customers daily and convert a targeted percentage to new accounts
Updates customer information and meticulously ensures accurate entry of confidential customer information
Customer Experience Specialist (Part-Time)
By Galveston Island Park Board of Trustees At Galveston, TX, United States
Qualifications For a Customer Experience Specialist
A DAY IN THE LIFE OF A CUSTOMER EXPERIENCE SPECIALIST
Work Schedule For a Customer Experience Specialist
High school diploma or equivalent
Willingness to receive training to become a Certified Tourism Ambassador
Park Board of Trustees and Visit Galveston
Customer Assistance Representative Full Time
By American Airlines At , San Antonio, Tx
Minimum Qualifications- Education & Prior Job Experience
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reasonable accommodations may be made for qualifying individuals with disabilities.
Bilingual language skills may be required in some locations
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Working knowledge of Sabre or any other Passenger Service System
Customer Assistance Representative - Full Time (Remote)
By HireMatch At Dallas, TX, United States
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Customer Service Representative - Full Time
By DialAmerica At , El Paso, 79936, Tx
Delivering superior service identifying and resolving customers’ issues using problem-solving skills
Continually maintaining a working knowledge of our clients’ products, services and promotions
Working knowledge of Windows-based software
Experience working in a Customer Service related field or call center environment, a plus
Here’s just some of what we have to offer:
Additional requirements for this CSR role include:
Full Time / Customer Experience Specialist (Remote)
By Talent RISE At Houston, TX, United States
Collaborating with cross-functional teams to improve the customer experience
Strong interpersonal and communication skills
Remote work from anywhere in the USA
Providing exceptional customer service via phone, email, and chat
Resolving customer inquiries and complaints
Managing and tracking customer orders and shipments
Full Time / Customer Experience Manager (Remote)
By CodeUp Solutions At Dallas, TX, United States
Stay up-to-date with industry trends and best practices in customer experience management
Experience in customer experience management or related field preferred
Develop and implement customer experience strategies that align with business objectives
Identify pain points in the customer journey and develop solutions to improve the customer experience
Collaborate with cross-functional teams to ensure consistent and seamless customer experience across all touchpoints
Train customer service representatives on effective communication and problem-solving skills

Are you passionate about providing excellent customer service? We are looking for a Full Time Customer Experience Representative to join our team! As a Customer Experience Representative, you will be responsible for providing outstanding customer service and support to our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries and complaints in a timely and professional manner. If you are an enthusiastic individual with excellent communication and problem-solving skills, we want to hear from you!

Overview A Full Time Customer Experience Representative is responsible for providing excellent customer service to customers, resolving customer inquiries, and providing support to customers. The representative must be able to handle customer inquiries in a professional and timely manner, and must be able to provide solutions to customer issues. Detailed Job Description The Full Time Customer Experience Representative is responsible for providing excellent customer service to customers, resolving customer inquiries, and providing support to customers. The representative must be able to handle customer inquiries in a professional and timely manner, and must be able to provide solutions to customer issues. The representative must be able to communicate effectively with customers, both verbally and in writing. The representative must be able to work independently and as part of a team. The representative must be able to work in a fast-paced environment and must be able to handle multiple tasks simultaneously. Job Skills Required
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
Job Experience
• Previous experience in customer service or related field
Job Responsibilities
• Respond to customer inquiries in a professional and timely manner
• Provide solutions to customer issues
• Communicate effectively with customers, both verbally and in writing
• Handle customer inquiries in a professional and timely manner
• Maintain customer records and databases
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and report on results
• Assist with other customer service related tasks as