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Full Time Customer Experience Representative Jobs in Kansas

Customer Service Representative - Full Time
By Instep Management Group, Inc. At Fontana, CA, United States
Strong communication skills and basic computer knowledge
Outstanding reliability and follow-through and requires excellent communication skills including telephone and active listening skills
Efficient problem-solving and troubleshooting skills.
The ability to type and talk at the same time, delegate effectively, and excellent organizational skills.
High School Diploma or GED required; College degree or equivalent experience preferred.]
Excellent oral and written communications skills, particularly in a phone or email context

Are you passionate about providing excellent customer service? We are looking for a Full Time Customer Experience Representative to join our team! As a Customer Experience Representative, you will be responsible for providing outstanding customer service and support to our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries and complaints in a timely and professional manner. If you are an enthusiastic individual with excellent communication and problem-solving skills, we want to hear from you!

Overview A Full Time Customer Experience Representative is responsible for providing excellent customer service to customers, resolving customer inquiries, and providing support to customers. The representative must be able to handle customer inquiries in a professional and timely manner, and must be able to provide solutions to customer issues. Detailed Job Description The Full Time Customer Experience Representative is responsible for providing excellent customer service to customers, resolving customer inquiries, and providing support to customers. The representative must be able to handle customer inquiries in a professional and timely manner, and must be able to provide solutions to customer issues. The representative must be able to communicate effectively with customers, both verbally and in writing. The representative must be able to work independently and as part of a team. The representative must be able to work in a fast-paced environment and must be able to handle multiple tasks simultaneously. Job Skills Required
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
Job Experience
• Previous experience in customer service or related field
Job Responsibilities
• Respond to customer inquiries in a professional and timely manner
• Provide solutions to customer issues
• Communicate effectively with customers, both verbally and in writing
• Handle customer inquiries in a professional and timely manner
• Maintain customer records and databases
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and report on results
• Assist with other customer service related tasks as