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Front Office Overnight Agent Jobs in Oregon

Host - Front Office Agent (Part-Time $20.50/Hr.)
By Hyatt Regency Huntington Beach Resort and Spa At , Huntington Beach, 92648 $20.50 an hour
A true desire to exceed our guests expectations to create everlasting experiences.
Refined verbal and written communication skills.
Experience and a thorough understanding of Front Office Host operations preferred.
Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve.
Full-time benefit eligibility after 30 days
Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague

Are you looking for a unique opportunity to make a difference in the hospitality industry? We are looking for an experienced Front Office Overnight Agent to join our team! As the Front Office Overnight Agent, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and efficient check-in and check-out process. If you have a passion for hospitality and are looking for a rewarding career, this is the job for you!

Overview:

Front Office Overnight Agents are responsible for providing excellent customer service to guests staying at a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, providing information about the hotel and its services, and resolving any customer service issues.

Detailed Job Description:

Front Office Overnight Agents are responsible for providing excellent customer service to guests staying at a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, providing information about the hotel and its services, and resolving any customer service issues. They must be able to handle multiple tasks at once, be organized and efficient, and have excellent communication skills. They must also be able to work independently and as part of a team.

What is Front Office Overnight Agent Job Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work flexible hours

What is Front Office Overnight Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software

What is Front Office Overnight Agent Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices

What is Front Office Overnight Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Office Overnight Agent Job Responsibilities?

• Greet and check-in guests
• Provide information about the hotel and its services
• Handle customer complaints and inquiries
• Process payments and reservations
• Monitor the hotel lobby and public areas
• Ensure the safety and security of guests and staff
• Maintain records and reports
• Ensure the hotel is clean and presentable