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Front Office Overnight Agent Jobs in Iowa

Front Office Agent Jobs
By Hyatt Regency Conroe At , Conroe
Refined verbal and written communication skills
A true desire to satisfy the needs of others in a fast paced environment.
Ability to stand for long periods of time.
Front Office Agent - Full Benefits Package
By Thompson Dallas At , Dallas, 75201
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Utilize Hyatt selling skills to describe and upsell premium room products and other hotel services to our arriving guests at check-in
Refined verbal and written communication skills
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Overnight Technical Support Agent
By Fusion Connect At , Remote
Knowledge, Skills and Abilities Requirements:
Utilize online resources such as process flows and the knowledge base to resolve customer troubles
Participate in continuing education and training for new products and services
Candidate must have strong analytical skills
Strong verbal and written communications and interpersonal skills
Essential Duties and Responsibilities include the following: (Other duties may be assigned.)
Front Office Agent (Benefits Include Medical, Free Room Nights, Paid Vacation And Much More)
By Grand Hyatt Tampa Bay At , Tampa, 33607, Fl
Refined verbal and written communication skills
Free room nights after 90 days, Discounted and Friends & Family Room Rates upon hire
Medical, Prescription, Dental and Vision Insurance
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time and Adoption Assistance
Free colleague meals during shift

Are you looking for a unique opportunity to make a difference in the hospitality industry? We are looking for an experienced Front Office Overnight Agent to join our team! As the Front Office Overnight Agent, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and efficient check-in and check-out process. If you have a passion for hospitality and are looking for a rewarding career, this is the job for you!

Overview:

Front Office Overnight Agents are responsible for providing excellent customer service to guests staying at a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, providing information about the hotel and its services, and resolving any customer service issues.

Detailed Job Description:

Front Office Overnight Agents are responsible for providing excellent customer service to guests staying at a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, providing information about the hotel and its services, and resolving any customer service issues. They must be able to handle multiple tasks at once, be organized and efficient, and have excellent communication skills. They must also be able to work independently and as part of a team.

What is Front Office Overnight Agent Job Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work flexible hours

What is Front Office Overnight Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software

What is Front Office Overnight Agent Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices

What is Front Office Overnight Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Office Overnight Agent Job Responsibilities?

• Greet and check-in guests
• Provide information about the hotel and its services
• Handle customer complaints and inquiries
• Process payments and reservations
• Monitor the hotel lobby and public areas
• Ensure the safety and security of guests and staff
• Maintain records and reports
• Ensure the hotel is clean and presentable